I felt like an invited guest. Everyone was so welcoming and professional. Vincent is the best at what he does. Thanks for everything!
12/12/2019
Sean R. VERIFIED CUSTOMER
You got it....
12/12/2019
Torria H. VERIFIED CUSTOMER
Andy was Awesome
12/11/2019
Jean W. VERIFIED CUSTOMER
December 11, 2019
William transferred my Kia care to-
Mr. William Enriquez III. This was the finest
service experience I have had in
50 + years of automobile ownership.
Thank you for asking.
Yours truly,
Jean V. Whiteman
12/11/2019
Peter B. VERIFIED CUSTOMER
I brought my car in 9:00 AM on the day I thought I had set up for my appointment online. I made a mistake online. However they took the car in for oil change and tire rotation. I received an email at 9:30 telling me it was being taken care of. I did not hear from anyone else all day. Imagine my dismay when I came in at 4:30 PM to find out that the service had not been done and they were just starting it! That is not acceptable no matter what I did wrong on the online appointment page. I used a coupon for the oil change and tire rotation. A week later I received another coupon in the mail for the same thing but for $30 less! I will not be returning for my service there.
12/11/2019
RICHARD B. VERIFIED CUSTOMER
Great communication, always go above and beyond to take care of their customers.
12/11/2019
Kyle P. VERIFIED CUSTOMER
Thank you for having awesome customer service and updating me along the way!!!
12/11/2019
Hector G. VERIFIED CUSTOMER
Thank you good job
12/11/2019
Nancy O. VERIFIED CUSTOMER
William was great, he answered all my questions. Perfect customer service!
12/11/2019
Angela W. VERIFIED CUSTOMER
Very nice Representative, great Customer Service. I love Kia.
12/11/2019
Shannon M. VERIFIED CUSTOMER
Great service like always!!
12/10/2019
VICTORIA B. VERIFIED CUSTOMER
I am always so confident with the Valley Hi Kia staff, always professional and helpful. Especially the sevice department. The young man Andy Pattetson in the service department is always helpful and explains what is recommeded. KIA is a great car, but the staff and service department is why I continue to purchase these cars.
12/10/2019
Christine M. VERIFIED CUSTOMER
Had a great experience thank you
12/10/2019
Blanca M. VERIFIED CUSTOMER
William is always making sure my car gets all the services needed it
12/10/2019
EDITH T. VERIFIED CUSTOMER
Brenda was very professional and courteous and took care of my car needs in record time
12/10/2019
Thomas M. VERIFIED CUSTOMER
Everyone was very friendly and professional. It took 2.5 hrs to apply a bug shield to the new car and was surprised that they also checked belts, tires, brakes and fluids on a two week old vehicle.
12/10/2019
Cynthia A. VERIFIED CUSTOMER
Andy got me in and out real quick .
12/10/2019
Christopher C. VERIFIED CUSTOMER
Keep up the good work
12/9/2019
Darla H. VERIFIED CUSTOMER
Worst service writer ever
12/9/2019
Tripp S. VERIFIED CUSTOMER
Andy was great to work with. He always communicated in a timely manner, kept us yo tti speed on the repairs, and was always sensitive to our concerns. We feel fortunate to have been so close to Valley High Kia when we needed great care. Thanks Andy, and everyone who helped make a nearly impossible situation work out.