Jason has delivered once again. I am very pleased with the service that he provided with taking care of my service needs. His costumer service skills
are outstanding.
4/23/2025
Alejandro L. VERIFIED CUSTOMER
Excellent service that Jason provides—always courteous and attentive. Sutton Ford is fortunate to have Jason as a member of the enterprise.
4/23/2025
Samira B. VERIFIED CUSTOMER
He takes the extra mile for others. It’s appreciated!
4/23/2025
M&S General. VERIFIED CUSTOMER
I love the service advisor/coordinator however, I’m very dissatisfied with the actual service. My truck has been to the shop approximately 5 times for the same issue of the tires losing air. I brought my truck in a couple months ago for air conditioner not working, tire losing air, clock keep losing time. I got everything fixed and was told my clock losing time because the battery could be bad. I purchased 2 new batteries and that still didn’t fix the problem. I brought it back and was told the software need updating and my valve stem is bad. They upgraded software and replaced valve stem. When I got my car back the tire air pressure was in the 40’s on one front tire and 70 on the other one. The two backs were 60. I went back inside and they replaced the valve stem again and brought me my car and this time when they brought it my clock needed set again and the Bluetooth wasn’t working. My truck is being kept again for the same problem.
4/23/2025
Cherrish T. VERIFIED CUSTOMER
Melissa is always a joy to see she takes care of me each and every time she makes my experience a good one each and every time. If she is not there i do get sad . She demonstrates caring for her customers. Melissa is one of the reasons i come back . Love her
4/23/2025
Javier F. VERIFIED CUSTOMER
JUST GREAT THANK YOU
4/23/2025
Terrance R. VERIFIED CUSTOMER
Job well done!
4/23/2025
Steve M. VERIFIED CUSTOMER
Received a check engine light right after purchase. We’ve been getting unacceptable answers since then. I’m leaving for a vacation on Saturday morning, if my vehicle isn’t ready by Thursday, I will expect a loaner SUV that is at least as nice as the Explorer RS.
4/23/2025
Jason G. VERIFIED CUSTOMER
She was great at keeping me up to date with the vehicle and when my vehicle was ready.
4/23/2025
Reginald W. VERIFIED CUSTOMER
A battery changed out a bit pricey but a satisfied job. I didn’t have to wait long and the service attendant was very friendly.
4/22/2025
Valerie R. VERIFIED CUSTOMER
Good service!
4/22/2025
Yolanda E. VERIFIED CUSTOMER
My only issue are the prices.
4/22/2025
Garry G. VERIFIED CUSTOMER
Car service was completed in reasonable time and Jason was prompt in communicating status of the repairs and recommendations for additional repairs.
4/22/2025
Lathica L. VERIFIED CUSTOMER
She was thorough, patient, friendly, and pleasant. She needs a raise.
4/22/2025
Twin Lake. VERIFIED CUSTOMER
Had one request to get us in and get us out as fast as possible, and that request was met. Would recommend to everyone to use Sutton Ford.
4/20/2025
Michelle C. VERIFIED CUSTOMER
Everything went extremely smooth except for the faulty part which was not their mistake it was a Quality is # 1 at foMoco and Lincoln. But the service at Sutton Ford was great!!
4/20/2025
David M. VERIFIED CUSTOMER
Everything was very easy and professional
4/20/2025
Kenneth M. VERIFIED CUSTOMER
I had a scheduled appointment and was in and out quickly. I really appreciate that!!
4/20/2025
Ivory M. VERIFIED CUSTOMER
Friendly and professional
4/20/2025
Richard M. VERIFIED CUSTOMER
Gloria is very courteous, friendly, and professional.