Melissa is an outstanding Service Specialist. Her attention to detail and follow up with her customers is above and beyond expectations. She is an asset to Sutton and the Lincoln brand.
2/22/2018
William B. VERIFIED CUSTOMER
Once again, Melissa did an excellent job handling the service of my vehicle.
2/21/2018
Nina W. VERIFIED CUSTOMER
I had a 4 pm appointment and still had a ridiculously long wait. What was the point of an appointment when my work order was simply placed behind those who arrived before me with or without appointments. My suggestion is to not take appointments if they don't mean anything.
2/21/2018
Tanya T. VERIFIED CUSTOMER
Satisfied
2/21/2018
Phyllis C. VERIFIED CUSTOMER
Theyy r very throug
2/21/2018
Edward D. VERIFIED CUSTOMER
Let me say that Melissa is absolutely wonderful! She took care of me as a customer and made sure that my needs were met while my car was being repaired.
2/21/2018
Carlton J. VERIFIED CUSTOMER
Very courteous
2/21/2018
Bruce W. VERIFIED CUSTOMER
Friendly and professional approach to the service of my car
2/21/2018
Wanakee T. VERIFIED CUSTOMER
Jillian was awesome as usual. She has excellent customer service skills.
2/20/2018
Lynn M. VERIFIED CUSTOMER
The service was not up to my expectations and the technician did a poor job servicing my car. Was not able to get a loaner as well. After waiting more than 45 days for a part this will be the last Ford that I will purchase.
2/19/2018
Orie P. VERIFIED CUSTOMER
Thank You for such fine services
2/18/2018
Angelo B. VERIFIED CUSTOMER
Sutton is lucky to have an employee like Jillian.
Everyone there was very kind and considerate.
I will do all my Ford business at Sutton.
Thank you.
2/18/2018
Gloria F. VERIFIED CUSTOMER
Great customer service!
2/18/2018
Erma D. VERIFIED CUSTOMER
Ms. Jillian Stanford is professional,and explains the needs of my car maintenance very well.