Service friendly..pro
Furniture in show room.. extremely Bad shape .. Why ?
5/1/2024
Gerald D. VERIFIED CUSTOMER
Jason is GREAT!!!!
4/30/2024
Carl T. VERIFIED CUSTOMER
Jason always give great customer service! Very helpful
4/30/2024
Adam B. VERIFIED CUSTOMER
Knowledgeable and professional
4/30/2024
Susan B. VERIFIED CUSTOMER
Great job!!
4/30/2024
Speed S. VERIFIED CUSTOMER
Stop texting me
4/30/2024
Maria H. VERIFIED CUSTOMER
Victoria is very nice and professional thanks Victoria for your service.
4/29/2024
Victor S. VERIFIED CUSTOMER
Wish there were better records kept for Ford Pass Service history. Then they wouldn’t have been tellin me I needed engine work on a less than one year old engine.
4/28/2024
Joseph S. VERIFIED CUSTOMER
The whole experience with the Sutton dealership has been wonderful. Jessica was in contact with me throughout the entire time my vehicle was being serviced. I wish more companies would prove this type of service.
4/28/2024
Donald J. VERIFIED CUSTOMER
Very professional. And knowledgeable lady.
4/28/2024
Lutricia C. VERIFIED CUSTOMER
Great customer service, she kept me informed during my wait of progress!
4/28/2024
Leonard B. VERIFIED CUSTOMER
No comment
4/27/2024
Gene D. VERIFIED CUSTOMER
Jamie was awesome. He was very courteous and professional. I explain to him the problem and he made sure it got taken care of. Keep up the good work.
4/27/2024
Viverette G. VERIFIED CUSTOMER
Love going to Sutton Ford. Bryan took care of my service needs. Always kind and helpful. Got me in and out quickly. Thank you Sutton Ford.
4/27/2024
Vernett R. VERIFIED CUSTOMER
I was checked in by Victoria Garrett. She didn’t smile and seem very unhappy. She was not welcoming at all. No eye contact just very bland. Ok then when I checked out by Theresa she wasn’t very pleasant either. It just seems like they really don’t like their jobs. I mentioned to her I thought I was charged for something I should not have but she insisted that they charge is always there. Well I didn’t want to argue with her so I went to my car and looked over my receipt again and decided to go back in and I spoke to Victoria again. I explained to her the situation and she agreed that she had made a mistake and she had Theresa reimburse me for $22. I was disappointed because had I not read my entire receipt I would have been charged for something I should not have. Your drivers that took me home and picked me up were outstanding. Both were Very nice.
4/27/2024
Beverly L. VERIFIED CUSTOMER
Jason was courteous, professional, explained reason for pricing differences opposed to that originally quoted. Service was timely and Vechicle was washed allowing me to be in and out within 1 1/2 hours.
4/26/2024
Sherman N. VERIFIED CUSTOMER
Bryan has acceptable Customer Service Skills he listens he evaluates & then he explains the situation of the service to be completed ????????
4/25/2024
Regina F. VERIFIED CUSTOMER
Thank you for the service I received. I'm very satisfied with my car and thanks for the rental.????