Great service. That's the reason I have been loyal customer for nearly 15 years
4/22/2026
Maurius H. VERIFIED CUSTOMER
Great service and communication.
4/22/2026
Kimberly B. VERIFIED CUSTOMER
Jason was very informative and provided excellent service. Thank you for the great service.
4/21/2026
Lisa A. VERIFIED CUSTOMER
This location left a bad taste in my mouth
4/21/2026
University Of. VERIFIED CUSTOMER
I'm very satisfied with the prompt service I received.
Thank you
4/20/2026
Ivory M. VERIFIED CUSTOMER
Give her a raise.
4/20/2026
Michael K. VERIFIED CUSTOMER
Gloria had an nice professional attitude
4/19/2026
Donna J. VERIFIED CUSTOMER
The service was done in a timely manner
4/19/2026
Deatra H. VERIFIED CUSTOMER
Excellent Customer Service. Consistently pays attention to the needs of the customer. Polite and thoughtful.
4/19/2026
Kim B. VERIFIED CUSTOMER
Attentive, excellent customer service.
4/19/2026
Julienne Y. VERIFIED CUSTOMER
I was charged for my oil change and it should have been 0.00. I had points that was supposed to be used. I called back and never got any one for 3 hours. Very disappointed
4/19/2026
Gloria B. VERIFIED CUSTOMER
Jason is my go to guy for my automotive questions. I always appreciate his honesty and willingness to listen and help me out.
4/18/2026
Neal R. VERIFIED CUSTOMER
Timothy was great to work with. Very responsive and thorough. He went out of his way to make sure I was fully satisfied with my service. I can’t say I’ve ever had as pleasant an experience at Ford. This is the first vehicle I’ve gotten from Sutton Ford but not my first Ford.. each experience thus far at Sutton has been awesome.
4/18/2026
Latina W. VERIFIED CUSTOMER
He was very nice and patient about the questions I asked about and very thorough, it was a please talking to him.
4/18/2026
Sonia A. VERIFIED CUSTOMER
LOVE MY SUTTON FORD DEALERSHIP IN MATTESON,VERY GOOD FEELING WHEN WALKING IN AND OUT THE DOOR GREAT CUSTOMER SERVICE. JASON GREAT JOB
4/18/2026
Tanya W. VERIFIED CUSTOMER
It was such a pleasure working with Mr. Timothy! Very professional, courteous and attentive to all my questions and concerns! He took the time to fully explain to me the process and details of the problem with my vehicle. I really appreciate him taking his time to ensure all my questions were answered!
4/17/2026
James O. VERIFIED CUSTOMER
Jason always has my best interests in mind. Very helpful as well as all your quick lane service writers. Will not forget to mention your good works to anyone seeking good car services
4/17/2026
Susan A. VERIFIED CUSTOMER
The service staff was very friendly
4/17/2026
Jason D. VERIFIED CUSTOMER
Very satisfied with Jason's professional attitude and the technician Connor that performed the work. Looking forward to working with them in the future.