Jason is my go to guy for any service needed on my escape! He’s very attentive and friendly and I appreciate him for always being there!
5/7/2026
Tonya E. VERIFIED CUSTOMER
I appreciate how Jillian worked to escalate the issue while keeping me abreast during every step. Jillian went above and beyond to help get my vehicle fixed.
5/7/2026
Interior Finishes. VERIFIED CUSTOMER
Mellisa was absolutely awesome to work with she is very kind and friendly and took care of business she represents the business well
5/7/2026
Donna M. VERIFIED CUSTOMER
Very good service
5/6/2026
Lawrence R. VERIFIED CUSTOMER
Jason is a very nice guy, and he knows how to work with customers 100% for Jason's job performance.
We need more customer service representative just like him.
5/6/2026
Ventura N. VERIFIED CUSTOMER
Gloria was great super friendly and helped me with everything I needed. Thank you so much
5/6/2026
Vala B. VERIFIED CUSTOMER
Excellent and fast service
5/6/2026
Jo Ann. VERIFIED CUSTOMER
Outstanding professional service. It's amazing that your associates are so pleasant, so early in the morning. It's a pleasure just returning to Sutton Ford service center. Thank you.
5/6/2026
Siyajabula G. VERIFIED CUSTOMER
Jason was very friendly and helpful ???? Thank you.
5/5/2026
Tammy P. VERIFIED CUSTOMER
Service was fine although I had to bring the car back due to something wasn't connected and I couldn't unlock my passenger door
5/5/2026
Francine A. VERIFIED CUSTOMER
He was very polite and through….
5/5/2026
Telrice . VERIFIED CUSTOMER
I’m not sure if not locking car doors while vehicle is on the lot, not being serviced, is a standard practice, but it always seems to be the case. I definitely have an issue with that. It’s a small step to secure a person’s property with the key in their hand— the same way service and dealer employees secure their personal cars on the lot. The same way the new & used vehicles are secured on the lot.
5/5/2026
Village Of. VERIFIED CUSTOMER
Great service. Dependable.
5/4/2026
Karen M. VERIFIED CUSTOMER
Gloria is asset to Sutton Ford. She is kind and very intelligent.
Don’t ever lose her !
5/3/2026
Rhonda M. VERIFIED CUSTOMER
Byron has been very helpful, however, the issue with my TPS sensor is still occurring. I hope that the issue will be resolved really soon.
5/3/2026
Deloris S. VERIFIED CUSTOMER
I always receive excellent service when I come into Ford for car service Brian is an excellent customer service guy . he is very knowledgeable. Very thorough. He gets the job done. you have a very excellent service department. It makes it worth the wait .
5/3/2026
Clarika E. VERIFIED CUSTOMER
Very good customer service!
5/3/2026
Michelle C. VERIFIED CUSTOMER
Only thing wrong is why make appts if my car isn't taken till 45 mins past appt time.maybe a courtesy call like hey we are running behind come 15 mins later....
5/3/2026
Ion A. VERIFIED CUSTOMER
Ms Sellers did a fantastic job.She was knowledgeable,professional and friendly.