Jillian is an outstanding customer service representative for Sutton Ford. Jillian was responsive to our concerns regarding our truck and provided excellent service.
7/18/2026
Lamont B. VERIFIED CUSTOMER
Excellent Service Representative Gloria Sellers.
7/18/2026
Janice T. VERIFIED CUSTOMER
Ford do excellent work on my car whenever I bring it in for service.
7/18/2026
Rhea M. VERIFIED CUSTOMER
Tim was great!
7/18/2026
Umi A. VERIFIED CUSTOMER
Great service and excellent customer support
7/17/2026
Sharon A. VERIFIED CUSTOMER
Jill kept me updated on n
My car repair
7/17/2026
Robert C. VERIFIED CUSTOMER
I’m still waiting for the codes that Melissa said, came up on the car and I haven’t got a response yet. I just want to know for my records.
7/17/2026
Derail E. VERIFIED CUSTOMER
professional and very pleasant. when ever I bring my vehicle in for service everyone is great.
7/16/2026
Renee B. VERIFIED CUSTOMER
Timothy was very informative and helpful.
7/16/2026
Thresa L. VERIFIED CUSTOMER
Bryan is always great with updates and just keeping you informed. Washing the car after is one of my favorite ???? great customer service Ford
7/16/2026
Jerald D. VERIFIED CUSTOMER
He always take good care of us.He has the right personality for customers
7/16/2026
Bernadine H. VERIFIED CUSTOMER
VERY PROFESSIONALLY DONE!!!!!
7/16/2026
Cathy A. VERIFIED CUSTOMER
I keep coming back because of the service I receive. I appreciate everything you'll do for me and my Family. Thank You ????
7/16/2026
Shawn J. VERIFIED CUSTOMER
Bryan is always professional, very knowledgeable, quick and the work is done right the first time. I was told it would take a little over an hour but sure enough less than one hour he was done. He explained everything and made me feel comfortable and confident in using the LoJack app. Where he installed it I cant even see it which is excellent. I feel very very very safe!
I've enjoyed using the app thus far. I've told others to go to Sutton Ford and go see Bryan! Excellent guy! We ONLY buy from Sutton my parents have for decades and the rest of my family and friends will continue to as well! Bryan helps to keep our cars preforming at its best!
7/16/2026
Alondra P. VERIFIED CUSTOMER
Gloria was great and she is very knowledgeable!
7/16/2026
Joan C. VERIFIED CUSTOMER
Gloria was personable and professional. She kept me updated on the status of my vehicle inspection and made appropriate recommendations. Put my mind at ease. All in all, a very pleasant experience.
7/16/2026
Chevelle W. VERIFIED CUSTOMER
Didn't get a call from Gloria or text about update of the part for my car or a loaner until the part came in.
7/16/2026
George C. VERIFIED CUSTOMER
I was supposed to be getting feedback from Bryan in quick lanes in reference to my 2025Bronco. He has not called and when I call, he’s never available. I left my call back number twice and he has not responded. I have also texted him and still no response. I’m very disappointed in his costumer service.
7/15/2026
Victor J. VERIFIED CUSTOMER
good customer service and representation.
7/15/2026
Jesse J. VERIFIED CUSTOMER
Brian is a real people person. He relates to everyone. And gives you a complete report on the status of your vehicle. A pleasure to deal with!