The whole staff was great and work done on my car was tip quality. Thank you Jo6and Marty.
7/19/2020
Weyland B. VERIFIED CUSTOMER
Wolf Knickerbocker was a great help. Very knowledgeable on pricing and super familiar with Honda's. He is a great asset to Freedom Honda. Wolf deserves a raise.
7/19/2020
Erika B. VERIFIED CUSTOMER
First of all - thank you for not sending a 10 page questionaire. That is why I don't complete many of them send by other companies.
I was very satisfied (5) with service, mechanical, customer service, overall. Working at this difficult time I want also to thank you for that. Thank you, be well and be safe! Erika B
7/18/2020
Hugh G. VERIFIED CUSTOMER
Great service.
Thanks
7/18/2020
Maria C. VERIFIED CUSTOMER
You guys did a great job, as usual!
7/17/2020
Joan M. VERIFIED CUSTOMER
I wrote earlier about the lack of attention to Covid 19 precautions when I brought my car. I was happy to see that the situation improved when I picked up my car.
However you still need to add a barrier between your staff and customers.
7/17/2020
Lisa S. VERIFIED CUSTOMER
Great service as always !
7/17/2020
Maura N. VERIFIED CUSTOMER
Marty was kind and courteous. Service was timely.
7/17/2020
Chuck H. VERIFIED CUSTOMER
Your staff is always great and your service is glad I chose a Honda. This call was totally operator error for which you did not charge me. I appreciate it and you will have my business so long as I own this Honda.
7/17/2020
Kelly D. VERIFIED CUSTOMER
Kevin did a great job making sure I Was taken care of
7/17/2020
Janice S. VERIFIED CUSTOMER
The box that holds the keys should be moved, to close quarters. For health concerns!
7/17/2020
Jessica G. VERIFIED CUSTOMER
Kevin was super honest and nice. I loved that he kept me in the loop by texting me through out the time. I appreciated the way he handled my experience. Calling the department store in front of me. Being honest with me on cost. I didn’t have that last year I was quoted an insane amount for the problem and I never wanted to go back to freedom. After talking face to face with Kevin he made me trust Freedom again. I’m glad I ended up trying again and that he was the person to help me.
7/16/2020
Rachel T. VERIFIED CUSTOMER
I made a comment already, I just wanted to say that the lady Stephanie who I was working with was wonderful and very helpful. I am not upset at all with the customer service, thank you.
7/16/2020
Christopher D. VERIFIED CUSTOMER
Troy was great! Communicated through out the whole process. It made it easy for a smooth transaction. Thanks for the wonderful service!
7/16/2020
Tami G. VERIFIED CUSTOMER
I did not like the service representative. I thought he was rude and condescending.
7/16/2020
Dawn S. VERIFIED CUSTOMER
I was very satisfied with the service today.my service advisor was very friendly , professional and I was out in less time then I was told.
Thank you!!
7/16/2020
Dawn S. VERIFIED CUSTOMER
I was very satisfied with the service today.my service advisor was very friendly , professional and I was out in less time then I was told.
Thank you!!
7/16/2020
Connie S. VERIFIED CUSTOMER
I didn't have to wait long to be helped, very friendly, service was done within the time limit.
7/16/2020
Jeff G. VERIFIED CUSTOMER
No concerns at this time.
7/15/2020
Verle M. VERIFIED CUSTOMER
They made an error stating the battery needed to be replaced. Had post cleaned and battery rechecked as good. Other than that the service was excellent.