I was quite surprised when they told me I was 20,000 miles overdue for a brake system flush which would’ve occurred at 29,000 miles, which to my understanding I was still under warranty at that time. Why would I have not been offered that service at that time?
7/26/2020
Graham O. VERIFIED CUSTOMER
I was overall mostly happy with the service. I would prefer that staff were better about observing the 6 feet rule posted on the podiums where I filled out three paperwork. There isn't a lot of space there but not all of your customers have the same risk tolerances
7/25/2020
Debra R. VERIFIED CUSTOMER
5
7/25/2020
John M. VERIFIED CUSTOMER
No concern at this time.
7/25/2020
Larry F. VERIFIED CUSTOMER
Great service, nice friendly staff
7/24/2020
Nicole M. VERIFIED CUSTOMER
The issue with my cruise control is still not resolved, even after having my vehicle for 2 days. Tech support was to call me on Wednesday and still no call. I even provided pictures (11) of what was occurring and that doesn’t seem to help resolve the issue. Not very happy with the service and resolution of this issue.
7/24/2020
Christian L. VERIFIED CUSTOMER
Wolf was great and even took the time to figure out how to put some hatch cover on correctly. But Alex was easier on the eyes...lol
7/24/2020
Sue M. VERIFIED CUSTOMER
Great, always top notch service!
7/24/2020
Rachel P. VERIFIED CUSTOMER
Fantastic service today!
7/24/2020
Derek W. VERIFIED CUSTOMER
Was very satisfied with my service.
7/23/2020
Daniel C. VERIFIED CUSTOMER
No worries.
7/23/2020
Steve H. VERIFIED CUSTOMER
Ask for a two inch tow receiver for my wife 2019 Honda CR-V and when we to pick it up had 1 1/4
7/23/2020
Jay I. VERIFIED CUSTOMER
I'm happy with your service
7/23/2020
Rhea R. VERIFIED CUSTOMER
Always a great experience!
7/23/2020
Terry I. VERIFIED CUSTOMER
Marty was very helpful!
7/23/2020
Lisa S. VERIFIED CUSTOMER
Always great service at Freedom Honda!
7/23/2020
Faricy B. VERIFIED CUSTOMER
Appreciate your taking care of this vehicle for us. We have always been completely satisfied with your service department and advisors.
Thanks Walter
7/23/2020
Anne S. VERIFIED CUSTOMER
I had an amazing service advisor and I've had her before, Alex Dickerson just has exceptional customer service!
7/23/2020
Paul E. VERIFIED CUSTOMER
Stephanie did an excellent job of getting me an appointment, getting my car in and keeping me constantly informed of what the as going on and how the problem was fixed! I have to say it was some of the best customer service I have received in a while. Greatly appreciated!
7/23/2020
Jeff F. VERIFIED CUSTOMER
My advisor was excellent. Was able to get me in without an appointment and it took less time then I expected.