I set an appointment for TPMS system error and you didn’t have the parts available to fix my car. Second time this has happened. Michael Mybservice advisor was great! None of this is his fault. You don’t have a bench stock of TPMS sensors in stock causing this repair to be two trips instead of one. Waste of my time.
12/9/2019
Mary Z. VERIFIED CUSTOMER
Always have a good experience with your service department
12/9/2019
Jon B. VERIFIED CUSTOMER
Troy and Jeff were the saving grace that made a disaster experience turn out to be a job well done. We appreciate that they listened to our concerns, immediately knew they were valid, and then went above and beyond to address the concerns. Not only did they make it right, they went and did more. They modeled how businesses should handle these similar situations.
12/8/2019
Brian M. VERIFIED CUSTOMER
Dan did an outstanding job making sure our Odyssey went home completely fixed. Went above and beyond. Great job.
12/8/2019
Daniel G. VERIFIED CUSTOMER
No help just always try to sell stuff that’s not even due! Also can’t say I’m super impressed with the odyssey. With all the rave reviews and such I was Excited about the odyssey... seems cheaply made in a lot of areas! Next mini van will be either Toyota or Chrysler!
12/8/2019
Scott H. VERIFIED CUSTOMER
Too expensive. $150 for a diagnosis. Service clerk was not helpful
12/8/2019
Jennifer H. VERIFIED CUSTOMER
Great customer service!
12/8/2019
Rachael F. VERIFIED CUSTOMER
Everything went great
12/8/2019
Susan D. VERIFIED CUSTOMER
Jeremy was very helpful and provided excellent customer service!
12/8/2019
James C. VERIFIED CUSTOMER
Jeremy is very friendly, professional and he was thorough in helping me with my needs regarding the work I needed done to my Honda Accord. Freedom Honda is fortunate to have service reps like him.
12/7/2019
Carolyn T. VERIFIED CUSTOMER
Very polite and caring
12/7/2019
Jamie T. VERIFIED CUSTOMER
Helpful staff, was able to directly state potential problems to mechanic working on vehicle. Friendly, overall good experience.
12/7/2019
Jeffery M. VERIFIED CUSTOMER
He took real good care of us!
12/7/2019
Stanley B. VERIFIED CUSTOMER
Alexandra was great! She was very personable and helpful.
12/7/2019
Robert C. VERIFIED CUSTOMER
Kevin was extremely helpful and went out of his way to accommodate my scheduling concerns.
12/7/2019
Tara H. VERIFIED CUSTOMER
Kevin is always extremely professional and great to work with!
12/7/2019
Lucienne N. VERIFIED CUSTOMER
Kevin was patient with my disliking being charge for the battery under warrantee passing the diagnostic and supported the work required. My wait was less than expected and he personally come to me to discuss the testing findings and further recommendations. Additionally he was able to honor price matching g with my Tire World oil change coupon for my specific vehicle. It was a pleasant wait and I was very satisfied at my experience.
12/7/2019
Erin W. VERIFIED CUSTOMER
As always, Marty was super friendly, efficient and professional. Thanks!
12/7/2019
David F. VERIFIED CUSTOMER
She was courteous and efficient. Service with a smile.