He was a very good advisor. I appreciated his attention to detail and my concerns.
4/25/2019
Jerry S. VERIFIED CUSTOMER
Always enjoy my Mercedes experience with Eliseo! Expensive but feel good value for money.
4/25/2019
Jonathan G. VERIFIED CUSTOMER
I’ve had Mark as my service advisor for years. Great person and he’s focused on the customer. Excellent!!!
4/25/2019
Jonathan S. VERIFIED CUSTOMER
I sent in my car to change all 4 tires and was expecting a call later in the day to confirm the tires that I wanted. Was called and agreed upon and said that my car needed an alignment service when 4 tires were changed, I said ok go ahead and do it. I came the next day to pick up my car because I was sent a text that it was ready. Alignment service was completely forgotten and now i have to comeback in a week’s time to do it. And i have commute from SF again.
4/25/2019
Marshall T. VERIFIED CUSTOMER
Marc is a terrific service leader and customer interfaced. He is high integrity and transparency. Accidents by underlings happen.
4/24/2019
Pamella O. VERIFIED CUSTOMER
Loaner car was lovely. Service is always very good. Tony, my black hat got left in back seat of loaner. I will stop in. And pick it up next week. Thank you Pam Olson
4/24/2019
Karl S. VERIFIED CUSTOMER
Eliseo is always excellent . Thanks for picking and dropping off the car
4/24/2019
Gillian P. VERIFIED CUSTOMER
For a dealership that advertises customer ‘s first this employee needs to step it up. No responses to voicemails and follow up on recent service. Poor overall and very disappointing.
4/24/2019
Jennifer N. VERIFIED CUSTOMER
Thank you so much!
4/24/2019
Ursula M. VERIFIED CUSTOMER
Mark is 5-Stars- all the way.
4/24/2019
Monika J. VERIFIED CUSTOMER
Tony is great! Very personable and a nice guy to work with.
4/24/2019
Kevin G. VERIFIED CUSTOMER
Tony has been my Service person thru out my Lease. He always make me feel like I’m his most important client. Tony gives good customer service????. Love him.
4/24/2019
Chanda R. VERIFIED CUSTOMER
Traci was great. Everything went smoothly. Had a small issue and she solved it. Awesome.
4/23/2019
ANTHONY K. VERIFIED CUSTOMER
Tony is always fabulous! He always has the highest level of honesty, and integrity. He always explains everything to me before it’s done. I would highly recommend Tony, and your service team to everyone! ANTHONY K
4/23/2019
Wilbert T. VERIFIED CUSTOMER
He was great.
4/23/2019
Paul G. VERIFIED CUSTOMER
We had a good conversation too!
4/23/2019
Carol O. VERIFIED CUSTOMER
Angelo provided me with excellent customer service from start to finish. Thank you!
4/22/2019
Michael V. VERIFIED CUSTOMER
Mark was very professional and attentive to detail.
4/21/2019
Ricky M. VERIFIED CUSTOMER
Having Angelo as an advisor for our car makes a lot of difference! He is awesome!