Mark is superb and takes care of us as if we were family!
8/25/2019
Melanie D. VERIFIED CUSTOMER
The check in person was not friendly. I was told to wait in the lobby for my service person and after 10 minutes I was told they were all out to lunch. I was asked to fill out a form and someone would call me. No one called me and after 2 hours I called and was told someone would call me again. No one called me. I bought my car there and I’m in the market for a new car and after yesterday would not buy a car there.
8/25/2019
Sharon-Lynne G. VERIFIED CUSTOMER
Noah was very helpful and personable. Awesome customer service. Thank you!
8/25/2019
Melvin G. VERIFIED CUSTOMER
Excellent as usual.
8/25/2019
Ann B. VERIFIED CUSTOMER
Mark is the best service advisor I have ever known! He is fast, efficient, knowledgeable and he actually remembers me when I come in.
8/25/2019
Judy W. VERIFIED CUSTOMER
Excellent service. Very professional and on time. Car very clean on pick up
8/25/2019
Wendy R. VERIFIED CUSTOMER
Noah was great. The phone experience trying to schedule an appointment was not so great today
8/25/2019
Eric M. VERIFIED CUSTOMER
Traci was professional and friendly.
8/25/2019
RAY D. VERIFIED CUSTOMER
The Best. Eliseo Estrada. Superb Service Advisor.
8/24/2019
Loren N. VERIFIED CUSTOMER
Eliseo is awesome.
8/24/2019
Michael M. VERIFIED CUSTOMER
Always a pleasure working with Mark
8/23/2019
Alejandro Z. VERIFIED CUSTOMER
Service was outstanding they pick up my car and gave me a loaner GLA250 brand new after the service was done they was my car and added 5 gallons of gas! Excellent.
8/23/2019
Walter G. VERIFIED CUSTOMER
Top notch service with a smile. He is a terrific agent and Mercedes should be proud to have his service. Thanks!!!
8/23/2019
VINCENT L. VERIFIED CUSTOMER
Good service
8/23/2019
Cynthia L. VERIFIED CUSTOMER
Ever since I purchased my car, Mark was right there to guide me and I will never forget it! That was about 10 years ago! He is the best!!!
8/23/2019
Abigail J. VERIFIED CUSTOMER
He did a great job with follow-through and communication.
8/23/2019
DAVID C. VERIFIED CUSTOMER
Angelo Gomez addressed all my issues and concerns . Both Angelo and your dealership have my 5 star rating for customer service ! Thank you !
8/23/2019
Terry H. VERIFIED CUSTOMER
Thoughtful, professional and the element you can teach concerned and human