I was surprise my car was not wash , someone told me that was part of the perk when taking your car too go Longp
1/9/2019
Susan O. VERIFIED CUSTOMER
Beau was thorough, prompt, had great follow through and explained the technicalities well. Longo Lexus is consistently one of the best run businesses in the area for many years. Thank you- Susan O
1/9/2019
Aldo I. VERIFIED CUSTOMER
Francis is an exceptional service assistant. Kept me up to date with any issues and was very professional.
1/9/2019
JIAN X. VERIFIED CUSTOMER
I am very satisfied of the service. Mr. Jim did a wonderful job.
Thank you!
1/9/2019
Lorena G. VERIFIED CUSTOMER
Good service.thanks.
1/9/2019
ROLANDO T. VERIFIED CUSTOMER
Accurate on given time of waiting
1/9/2019
Mi Z. VERIFIED CUSTOMER
Thank you very much
1/9/2019
David W. VERIFIED CUSTOMER
Mr Saldana is very professional, knowledgeable and proactive in providing quality advice and setting high expectations. Every team member from the greeting at street entrance, service associates and refreshments service staff all are top performers
1/9/2019
DENISE R. VERIFIED CUSTOMER
Kelly was extremely helpful
1/8/2019
MARK S. VERIFIED CUSTOMER
Rene took the time to look over my car history and was able to explain the work necessary at that time which saved me time and money. I appreciate this young man's dedication to attention.
1/8/2019
Esperanza L. VERIFIED CUSTOMER
Thanks for the service.
1/8/2019
Arturo C. VERIFIED CUSTOMER
Great customer service Mike provide it To my family and I.
Have a wonderful day.
Thank you again for great service and hospitality.
1/8/2019
Patricia H. VERIFIED CUSTOMER
Great as always. Man Wong is wonderful to deal with
1/8/2019
ELLY N. VERIFIED CUSTOMER
Very good service and all staff are very friendly.
1/8/2019
Ray P. VERIFIED CUSTOMER
Always pleased when dealing with Francis- he makes me feel like family and that he cares
1/8/2019
DEBRA T. VERIFIED CUSTOMER
Was a great experience
1/8/2019
JAY S. VERIFIED CUSTOMER
Jennifer Nam has been our service consultant on my family’s Lexus’ for about a decade now. Jennifer is absolutely amazing and friendly, but also very helpful and knowledgeable. I could not recommend Jennifer any higher. She is in my opinion a true professional. I have referred many new Longo Lexus customers to Jennifer with my highest regards. Longo Lexus is very lucky to have Jennifer Nam in your employ. Thank you Jennifer for yet again, another great service visit!
Best Regards,
Jay Joel Smith
1/8/2019
Ronald R. VERIFIED CUSTOMER
David was very responsive to my Lexus service needs. Even with a busy service schedule that day he was very attentive to ensure that I was satisfied with my service care.
1/8/2019
SUSAN H. VERIFIED CUSTOMER
Beau was excellent! Explained everything and reviewed the service with me. Got me in and out quickly as well!!
1/8/2019
Laura R. VERIFIED CUSTOMER
Mr Wong was very professional, courteous, and attentive to the Client. I was especially appreciative of the ongoing status updates.
Thank You Man Wong for providing me with a positive experience and excellent customer service. Regards, Laura R