Although he was very busy covering for his counterpart who was on vacation, he was very helpful.
4/4/2019
Ronald P. VERIFIED CUSTOMER
Edgar was outstanding, however your parts department is terrible...Nine days to replace a radiator was shocking...
Edgar kept me well informed each day, and I thank him so very much..
4/4/2019
Emilio M. VERIFIED CUSTOMER
fantastic work & very professional !
4/4/2019
Rebecca D. VERIFIED CUSTOMER
David was very polite and patient with all my questions. Very nice experience
4/4/2019
Sarah P. VERIFIED CUSTOMER
Francis was a great in helping me with my vehicle.
4/4/2019
QINGLIN Y. VERIFIED CUSTOMER
???
4/3/2019
William B. VERIFIED CUSTOMER
All Excellent
4/3/2019
Maria E. VERIFIED CUSTOMER
David was very attentive & updating me with the progress of my car was awesome.
4/3/2019
Sandra C. VERIFIED CUSTOMER
He was a horrible service advisor didn’t listen to my request job on my car was never done. Very disappointed ?? especially from Lexus they are known for the upmost customer service. This was a big fail.????
4/3/2019
Cuong L. VERIFIED CUSTOMER
Yes very great
4/3/2019
Michelle L. VERIFIED CUSTOMER
David was great. The machanic Steve Tran is the greatest!!! Very friendly easy to talk to and very knowledgable....steve made us feel very welcome and very well taking care of. Wonderful team david and steve...we will definitely tell all of our friends and family to go to Longo and look for these two great gentleman from now on.
Thank you for the awesome job guys.
4/3/2019
Rose G. VERIFIED CUSTOMER
Robin was very helpful. He answered all my concerns to my satisfaction.
4/3/2019
GLADIS P. VERIFIED CUSTOMER
Robin Ho and the whole team is always so professional
4/3/2019
LETICIA C. VERIFIED CUSTOMER
Julien made me feel like I’ve known him for years. He is awesome!
4/3/2019
Lilian L. VERIFIED CUSTOMER
She is a good advisor
4/2/2019
Ruthie R. VERIFIED CUSTOMER
I know car is in good hands when I bring to Francis to be fixed. Thank you the specials, because the prices are high. But least I know the work has been done right.
4/2/2019
Maximiliano G. VERIFIED CUSTOMER
Nothing to say. Everything really good. Thanks.
4/2/2019
Chris M. VERIFIED CUSTOMER
Julien was great, the whole experience was way more than I expected. Thank you!!
4/2/2019
Esther C. VERIFIED CUSTOMER
Robin is the best! Always professional, always courteous, always friendly. The best!
4/2/2019
Hiroshi U. VERIFIED CUSTOMER
Absolutely top level service. It was like having Chateaubriand at a place with a dress code. Thank you Richard and all your fellow service personal.