Great service. Francis kept me well informed while my vehicle was being serviced at longo Lexus.
3/31/2019
Laura S. VERIFIED CUSTOMER
Rene kept us informed at all times and the service was great!
3/31/2019
ROSANNA J. VERIFIED CUSTOMER
Very attentive service, and also thank U for gorgeous UX loaner :)
3/31/2019
MICHAEL L. VERIFIED CUSTOMER
He is friendly and explain everything before I left. He arranged for the rental car as the appointment clerk did not schedule the rental car.
3/31/2019
Marcelino S. VERIFIED CUSTOMER
The detail I had done to my car was not done right at all. The rims where still dirty and you can see through out the car the spots they didn’t clean. Super not happy with it and I pay a lot to have it done with lingo Lexus.
3/31/2019
LILI Z. VERIFIED CUSTOMER
I am very satisfied with the service. Thank you very much.
3/30/2019
JOSE P. VERIFIED CUSTOMER
Your service rep, Sierra checked and verify my maintenance history and even had me a refund when she saw that I was billed in error so
I got credit back. Thanks to her.
3/30/2019
Wing S. VERIFIED CUSTOMER
Excellent customer service
3/30/2019
Deitra C. VERIFIED CUSTOMER
Mr. Parada and the entire Longo Lexus family are always a pleasure to work with.
3/30/2019
PATTY D. VERIFIED CUSTOMER
Robert **** has been very professional, helpful & responsive to our vehicle service needs for the past 5 months when we began with the issue of a radio that no longer worked. With service provided, there were a number of issues that could not be fully fixed which has caused recurrent issues requiring additional work & repair/replacement of parts & service. We hope this last service has taken care of the predominant issues. Mr **** has been courteous & diligently tried to respond to our issues.
3/30/2019
Edwin A. VERIFIED CUSTOMER
You guys went the extra mile and not just gave me excellent service, but you made my daughter's day as well with the thoughtful stuffed bear on her car seat.
Thanks again for the great experience!
3/30/2019
PATRICIA S. VERIFIED CUSTOMER
Since I brought my car home, there is a noise in the dash that wasn’t there before. I will need to bring it back,
3/30/2019
Mark S. VERIFIED CUSTOMER
John has always been extremely helpful and honest. Really appreciate his assistance. We always ask for him when we bring both our cars for service.
3/30/2019
James T. VERIFIED CUSTOMER
He was very knowledgeable and explained thoroughly the service being done to our vehicle.
3/30/2019
Yinshan M. VERIFIED CUSTOMER
very good
3/30/2019
SUSAN Z. VERIFIED CUSTOMER
Very good
3/30/2019
Heeyoung M. VERIFIED CUSTOMER
Kelly is a reliable person.
Thank you.
3/30/2019
Justin M. VERIFIED CUSTOMER
Great follow up
Very courteous and professional
3/30/2019
Thomas T. VERIFIED CUSTOMER
Service advisor Man Wong provided me with exceptional service.