Rene did an Irie job keeping us informed with timely price quotations for each recommended service. No problem mon.
12/8/2019
Norman E. VERIFIED CUSTOMER
Francis Saldana has been our service advisor for the better part of 10 + years and it has been a wonderful experience. He is knowledgeable and accommodating and a pleasure to work with. He keeps our LS460 and UX250H safe and in good working condition.
12/8/2019
Michael J. VERIFIED CUSTOMER
Great customer service
12/8/2019
EDUARDO S. VERIFIED CUSTOMER
1. I preferred when my service advisor tool payment. Having to wait for a single cashier adds delay.
2. Valet took over ten minutes to get my car long after it was ready.
12/8/2019
Jose G. VERIFIED CUSTOMER
I hit a pothole which ruined the tire and the rim. Aside from purchasing 3 tires, my rim wasn’t fixed. There are scratches due to the pothole. I was under the impression my wheel/rim and tire warranty would cover that
12/8/2019
Marjorie P. VERIFIED CUSTOMER
Man Wong’s Service was superior. He calmed me down despite a defective battery. He even loaned me a cell phone charger!
12/8/2019
Roxana M. VERIFIED CUSTOMER
I am pleased with Lexus service. Thank you
12/8/2019
Sarah S. VERIFIED CUSTOMER
I’ve been doing my repairs with Longo Lexus for the last 10 years Taylor has far been the best repair service representative at Longo. Great service ..I definitely will go back next year to purchase my new lexus great customer service.
12/8/2019
Kenneth Hung. VERIFIED CUSTOMER
Excellent service frim James Palmer.
12/7/2019
Adam D. VERIFIED CUSTOMER
Eric was a true professional who helped me in the lobby while I was towed in without an appointment. He demonstrated superior customer service at each point in my repairs and it made the whole experience of “car trouble” less painful.
I recommend Eric for a leadership position and a step pay raise.
Thank you
12/7/2019
Ivy L. VERIFIED CUSTOMER
Great service!
12/7/2019
MARIAN S. VERIFIED CUSTOMER
Wonderful
12/7/2019
Andrew H. VERIFIED CUSTOMER
Great experience. Rene is a great guy and communicated flawlessly.
12/7/2019
Lenin S. VERIFIED CUSTOMER
Very informative and the service was quicker than expected.
12/7/2019
Frances B. VERIFIED CUSTOMER
I really appreciate the level of service given by all.
12/7/2019
Cecilio B. VERIFIED CUSTOMER
I give him 5 stars out of 5
12/7/2019
Ronald N. VERIFIED CUSTOMER
Thank you for all your help!
Great service!
MaryKay Nichols
12/7/2019
Martin V. VERIFIED CUSTOMER
Robin exceeded my expectations when he was able to help with the cost of the major tune up on my husbands car. Any bit helps and appreciated. Thanks!!