I ask that Jim Palmer be my service advisor almost every time I visit Longo Lexus. He knows my IS350 and my ES350 and keeps me informed of the progress of the service on my vehicles.
12/10/2019
Luode W. VERIFIED CUSTOMER
It was a good service.
12/10/2019
DAVIS T. VERIFIED CUSTOMER
Taylor provided great service and advice.
12/10/2019
Jacklyn T. VERIFIED CUSTOMER
Great service
12/10/2019
Micheal L. VERIFIED CUSTOMER
Very nice better than saler aprt
12/10/2019
Leslie E. VERIFIED CUSTOMER
This was my first experience with a Lexus Service. I needed a loaner car and was very pleased at how quick and easy the process was.
12/10/2019
Ken Y. VERIFIED CUSTOMER
Frank is always on top of his client’s car issues.
12/10/2019
John O. VERIFIED CUSTOMER
After Jennifer Nam's departure from the Service Department, I was referred to Taylor Soohoo. This is my second time with Taylor. Taylor is very down to earth, and knowledgeable. I determined the first time, that she's a keeper. She is reliable and very passionate about her work. Taylor is an outstanding replacement for Jenn. I am completely satisfied with Taylors performance.
12/9/2019
Robert G. VERIFIED CUSTOMER
Thank you Eric, Glad to have you back!
12/9/2019
George P. VERIFIED CUSTOMER
Service like always outstanding. Thank you!
12/9/2019
Deborah C. VERIFIED CUSTOMER
Excellent
12/9/2019
Myra A. VERIFIED CUSTOMER
John was excellent!
12/9/2019
Khachatur M. VERIFIED CUSTOMER
All staff were professional, polite and quick. Everything I mentioned was completed
12/9/2019
Pamela H. VERIFIED CUSTOMER
My Representative was amazing Ver informative about my vehicle. He was very polite. Great service.
12/9/2019
Aung T. VERIFIED CUSTOMER
I am very happy with my recent service with Man Wong. Thank you.
12/9/2019
Ming Q. VERIFIED CUSTOMER
Ricardo is a good service consultant, I trust him what he did for me
Thanks
12/9/2019
Benjamin B. VERIFIED CUSTOMER
Jim is a complete professional. He is totally honest and always goes to bat for his customers. I rely on his advice.
12/9/2019
Francisco M. VERIFIED CUSTOMER
Very courteous- very helpful- attentive
12/9/2019
Dewei C. VERIFIED CUSTOMER
There was a break service special for $389 but the advisor did not mention to me when I asked and he even quoted me $589 on a regular $489 break service. He was a very greedy service representative and I am not sure that’s how you trained your service advisor to treat a loyal long time customer like that.
12/9/2019
Chun C. VERIFIED CUSTOMER
The service was excellent. I’m very happy that my car was serviced so quickly! Thank you