He is very friendly and have good manners also have nice patient to explain to let me understandIng my car.
12/12/2019
Monica F. VERIFIED CUSTOMER
Service was exceptional. Thank you Eric!
12/12/2019
James S. VERIFIED CUSTOMER
I love the service provided by Longo.
12/12/2019
Suchit T. VERIFIED CUSTOMER
I’m satisfied with all Longo Lexus Services, especially Jim Plamer, he is the best Service Consultant for me!
12/12/2019
Nenita B. VERIFIED CUSTOMER
Thank you
12/12/2019
Norman W. VERIFIED CUSTOMER
Very efficient and delivered my car back to me as promised at stated time. Generous with drinks and goodies while waiting for your car.
12/12/2019
Roger H. VERIFIED CUSTOMER
Your service was excellent.
12/12/2019
Nancy G. VERIFIED CUSTOMER
He is so professional, on top of things! My experience was smooth and as promised. Man kept me updated the entire time!????????????
12/12/2019
MARK L. VERIFIED CUSTOMER
When purchasing my ES350 in 2017 I knew of the Lexus quality, reputation, Consumer Ratings and engineering excellence.
This is my second Lexus, I purchased my 2000 ES300 Platinum Edition from Todd Penske. At that point and preceding years I was a Lexus owner for life.
I am a former Fleet Manager 37 years (retired)of So Cal Gas Company ( natural gas distributor) with a fleet of 5000 operating units from light to heavy duty.
I know and recognize a great vehicle and maintenance operation. Congratulations to you at Longo Lexus.
12/12/2019
Stacy H. VERIFIED CUSTOMER
Service was good as always
12/12/2019
Stephanie T. VERIFIED CUSTOMER
Prompt delivery and 10% discount
12/12/2019
F. S. VERIFIED CUSTOMER
Great service! Very prompt!
12/12/2019
Hiromi M. VERIFIED CUSTOMER
Jim listened to my needs and was able to successfully meet them!
12/12/2019
Eloy F. VERIFIED CUSTOMER
Rene my service advisor is always awesome to deal with. Can’t thank him enough for his attention to detail.
12/12/2019
Scott W. VERIFIED CUSTOMER
From the valet parkers who greeted me to the hot coffee inside, to Jim Palmer’s careful, considerate and thorough manner, I knew I was in good hands.
12/12/2019
David S. VERIFIED CUSTOMER
I am very satisfied with Beau Ly’s professional advices and consultations.
12/12/2019
Thanh N. VERIFIED CUSTOMER
Excellent
12/12/2019
David B. VERIFIED CUSTOMER
I came in for a service that he personally has not heard be done before. But he quickly called the team leaders and he asked them if it was possible. Once he was told it was possible we went forward with it with no more issues.
12/12/2019
Andy R. VERIFIED CUSTOMER
Taylor was very helpful and keep
me up to date with my vehicle. The only disappointment was when I inspected my vehicle and noticed that it hadn’t been wash. I know this is a perk however when I questioned the attendant she said it was raining and left a rain check flyer on the dash. It’s Wednesday there’s not a cloud in the sky. She said that it rained over the weekend “It’s Wednesday “. It just happened to be a day where I had to cancel an appointment. She could have been a little more helpful.