Good service. But I was 1st person there and called after eight other customers were served. I mentioned tdmhat to him and he said another customer came to him before he could call
12/14/2019
Jean M. VERIFIED CUSTOMER
Great service
12/14/2019
Michele R. VERIFIED CUSTOMER
Jim was pleasant and helpful.
12/14/2019
June H. VERIFIED CUSTOMER
I have been taking our Lexus to Longo's. We are always satisfied with the service. I always try to get Jim Palmer as my service rep because he is always nice, friendly and I always feel he is confident in his judgement of the service my car needs. Thank you, June H
12/14/2019
Bryan L. VERIFIED CUSTOMER
Satisfied....
12/14/2019
Ping W. VERIFIED CUSTOMER
Waiting over 15 minutes for my service-completed car after I handed over my services invoice/report to staff at front door. They seem like not qualified to their job duty.
12/14/2019
Vivian C. VERIFIED CUSTOMER
Rene is always helpful in answering all my questions and is very professional. I appreciate how he always helps get my car ready at the time promised.
12/14/2019
Jimmy C. VERIFIED CUSTOMER
Always fast to answer my questions, great positive attitude and always strait forward with me. That’s why I always look for franks for all my service cause I know he will take care of me
12/14/2019
David M. VERIFIED CUSTOMER
As always Jim is professional and efficient
12/14/2019
Rhonda H. VERIFIED CUSTOMER
I’ve always had nothing but great customer service by
Frank LaRusso & Longo Lexus ????
12/14/2019
Lili W. VERIFIED CUSTOMER
Jennifer demonstrates professional, courtesy services!
12/14/2019
JOB Q. VERIFIED CUSTOMER
Excellent service.
12/14/2019
Jackie W. VERIFIED CUSTOMER
Frank was very helpful.
12/14/2019
YINGRUN L. VERIFIED CUSTOMER
good
12/14/2019
Monireh M. VERIFIED CUSTOMER
Thank you
12/14/2019
Mary G. VERIFIED CUSTOMER
All employees were polite and courteous. From Rene to the individuals who greeted me and took my vehicle.
12/14/2019
Eduardo S. VERIFIED CUSTOMER
John Yang and the rest of the service team like Brian Nava gave great impressions. They all hooked me up with my second maintenance for the NX and it was cool. Thanks guys
12/14/2019
Gloria L. VERIFIED CUSTOMER
Received a very good customer service approach.
12/14/2019
LORI D. VERIFIED CUSTOMER
Man Wong is and has always been the most efficient, courteous and responsive
Service representative.
We have been using Longo since 2004 and I have had Man all that time thru 3 different vehicles. We are moving back East soon and I am truly sad to bid farewell to Man Wong .