Good service from Edger. Keep me updated everyday regards on my vehicle. Therefore , I know my car is in a good hands. Thank you
1/17/2020
Kelly S. VERIFIED CUSTOMER
Great service
1/17/2020
Robert V. VERIFIED CUSTOMER
Good job
1/17/2020
Gayle B. VERIFIED CUSTOMER
Edgar is professional and knowledgeable. Good representation of Lexus quality.
1/17/2020
Amelia N. VERIFIED CUSTOMER
Satisfied
1/17/2020
Manolo G. VERIFIED CUSTOMER
Kelly is a very nice and very knowledgeable service advisor.
1/17/2020
Sandra W. VERIFIED CUSTOMER
Robbie was very attentive and helped me with many questions. Aaron in loan car group also helped me. He was very thorough in reviewing the condition of the car.
I appreciate the details that your staff takes care of from the moment I drove in until I drove away. Keep up the outstanding performance.
1/17/2020
Dennis H. VERIFIED CUSTOMER
Told me the problem and fixed it as advised at price informed. Excellent.
1/17/2020
Fani N. VERIFIED CUSTOMER
Kelly was nice and helpful.
1/16/2020
Evaristo B. VERIFIED CUSTOMER
Michael E was professional and always helpful. He is the Best!
1/16/2020
Rose J. VERIFIED CUSTOMER
All excellent. Thank You
1/16/2020
Rachel S. VERIFIED CUSTOMER
Kelly was attentive
1/16/2020
Ophir M. VERIFIED CUSTOMER
Edgar did a good job on keeping me updated regarding the status of my RX 350. He’s very polite and professional and I will definitely give him a 10 on his performance.
1/16/2020
Julia C. VERIFIED CUSTOMER
the waiting time to pick up my car after i arrived was 1 hour. Receptionist called my service person for me and it took him a long time to arrive and process the paperwork.
1/16/2020
GLORIA M. VERIFIED CUSTOMER
As always Frances was tops in his customer service. As I have stated before his ability to satisfy his customer is above excellence. I only come to Longo because of Frances. I live in Victorville and can go to Crown Lexus but because of my long standing with France I bypass Crown Lexus to come to Longo. This is my third Lexus and I have been treated with Excellency and my car also. I am blessed to be a part of Longo Lexus and its Customer service team. Thanks Much and blessings to you all.
1/16/2020
Yoshio K. VERIFIED CUSTOMER
Mike was very friendly and I was satisfied
his services. I will ask him again to take
care of my cars.
1/16/2020
Tomoko T. VERIFIED CUSTOMER
His explanation of the service and recommendations are clear, so I could understand what services I needed. He handle very professional manner.
Thank you
1/16/2020
BENJAMIN L. VERIFIED CUSTOMER
Eric is kind and so fast.
He helped me much.
GOOD!!!