Always so honest and professional.
Can be well trusted.
8/6/2020
Derek N. VERIFIED CUSTOMER
Robin was great, he kept all the promised times on time
8/6/2020
Gary L. VERIFIED CUSTOMER
I appreciated not having to wait very long before Rene called me. He quickly told me about the reveal on the interior door handles. He informed me that it would take about 4 hours to complete the 30,000 service and recall repairs. I took him up on taking a loaner vehicle instead of waiting. Picking up my vehicle today was painless
8/6/2020
Anastacio P. VERIFIED CUSTOMER
David was very informative.
8/6/2020
Victor P. VERIFIED CUSTOMER
The texting system between the service representative and car owner was not reliable. Otherwise everything else went well.
8/6/2020
Isaiah R. VERIFIED CUSTOMER
Very good customer service, highly recommend Longo Lexus!!
8/6/2020
Yuka T. VERIFIED CUSTOMER
Great service always with Frank lotus !!
His THE BEST!!!
8/6/2020
Ahmed P. VERIFIED CUSTOMER
He was very professional, helpful and the service was very good and delivered on time. The best part is the tank full of gas.
Thanks,
Ahmed P
8/6/2020
Edwin R. VERIFIED CUSTOMER
The whole team is very helpful,
And they work very fast and efficient,
I commend everybody,
Especially my service advisor,
Very helpful ,,,
8/6/2020
Rossana Y. VERIFIED CUSTOMER
Great service
8/6/2020
Kenneth K. VERIFIED CUSTOMER
I drive 40 miles and pass 3 other Lexus dealerships to receive the excellent service I get every time from Robin Ho!
8/6/2020
Jason Y. VERIFIED CUSTOMER
Good i
8/5/2020
SUMMER P. VERIFIED CUSTOMER
I love the vehicle pick up device option from Longo. Your technician and service rep were both very prompt, professional and friendly. This is why I only choose Lexus.
8/5/2020
Lina D. VERIFIED CUSTOMER
I hope everybody can speak Mandarin and People get there will feeling comfortable .
8/5/2020
Sheakh K. VERIFIED CUSTOMER
Mr. Kelly Yang always provides great customer service, as well as communication with updates about my vehicle. I have never had a bad experience with him as my service advisor, and look forward to getting some much needed work done on my vehicle in the future. Thank you
8/5/2020
TINA T. VERIFIED CUSTOMER
Thank you Kelly!
8/5/2020
Christine C. VERIFIED CUSTOMER
Robin was great to work with. He's very friendly and answered all my questions.
8/5/2020
FRANK S. VERIFIED CUSTOMER
Excellent service
8/5/2020
Cesar D. VERIFIED CUSTOMER
Edgar was great excellent service since I got my GS 350
Thank you