I’m completely satisfied with service in Longo Toyota. Kelly Yang work fast and get my car ready in time. I will alway go to Kelly Yang with my service for my car and my kids . He is the best. Thank you so much Kelly Yang.
8/3/2020
Michael S. VERIFIED CUSTOMER
Car wash is not clean
8/3/2020
Meng U. VERIFIED CUSTOMER
Very good this time.
8/3/2020
Chalidah P. VERIFIED CUSTOMER
Smooth and great
8/3/2020
Florine R. VERIFIED CUSTOMER
Good
8/3/2020
Jamie K. VERIFIED CUSTOMER
Thank you for your service.
8/3/2020
Dina P. VERIFIED CUSTOMER
Top notch. He was great!!!
8/3/2020
Shantay H. VERIFIED CUSTOMER
I always get such great service at longo. Its why I drive from Ontario all the way out their. Thank you for always taking care of me. Thank you Kelly for making sure I was educated on what needed to be done.
8/3/2020
Li D. VERIFIED CUSTOMER
I’m very satisfied with her excellent service. She is patient and a good listener. I wish she could set up a role model for all Service Consultants at Longo Lexus in terms of sincerity, enthusiasm, kindness and efficiency. I’ll seek her help again in the future whenever my RX 350 needs to be serviced at Longo.
8/3/2020
Steve L. VERIFIED CUSTOMER
Professionalism at its best.
8/2/2020
Kinny L. VERIFIED CUSTOMER
You did the very Good job for the 90000 miles maintenance and other repairs.
If you can provide a car wash after the maintenance, that would be great!
Thank you very much!
8/2/2020
Christopher C. VERIFIED CUSTOMER
Jennifer was really helpful and made sure my expectations were met. Body shop did a good job with the paint work on the fender.
8/2/2020
Obselia G. VERIFIED CUSTOMER
Francis Saldana, has been the person to go to for services for the past 18 years, he has continued to provide the best services. I can go to any Lexus dealer close to me as I live in Tustin, yet I choose to go that far because his great service. Thank you Francis, I consider him a friend that I can turn to for help with my two Lexus car’s.
8/2/2020
Ernestine D. VERIFIED CUSTOMER
Jennifer Lew was awesome. Took care of our needs and everything went very smoothly
8/2/2020
Steve P. VERIFIED CUSTOMER
Very nice people and happy with my service
8/2/2020
Ken K. VERIFIED CUSTOMER
Thank you. My first time back in a few years to service my GX460. Frank L. was xlnt to work with and very knowledgeable. Trustworthy.
I was impressed with the attentiveness and courtesy extended to me.
The only place you might want to reinforce is that initial vehicle prep/valets should wear their mask to completely cover their nose in the vehicle. I watched the fellow who put plastic and paper mats down on my seats enter my vehicle with masked lowered (exposing his nose) then only after he observed my wife observing him did he raise his mask.
Best
8/2/2020
Linda L. VERIFIED CUSTOMER
Everything was great. I valued James’s great service.
8/2/2020
Ray S. VERIFIED CUSTOMER
David was excellent.he explained the process thoroughly. Scheduled a uber to take me home.
My car was given back to me clean and covid 19 clean
8/2/2020
Clement P. VERIFIED CUSTOMER
Great service
8/2/2020
Xiao X. VERIFIED CUSTOMER
very friendly and sufficient crew. i had a great experience