Edgar overachieved his delivery promise and he outcome was superlative!!!
8/1/2020
Richard M. VERIFIED CUSTOMER
Edgar is fully commited to the lexus culture— excellent service!
8/1/2020
Kevin S. VERIFIED CUSTOMER
Good service also work done on time even faster.
But no coffee in lounge
8/1/2020
Jinbo H. VERIFIED CUSTOMER
good
8/1/2020
Margie M. VERIFIED CUSTOMER
All was great, just didn’t like having to come back a few days later for the same issue. But Edgar took great care of the situation!
7/31/2020
Tommy T. VERIFIED CUSTOMER
good...
7/31/2020
MARIVEE H. VERIFIED CUSTOMER
The car is ready as promised
7/31/2020
Eun L. VERIFIED CUSTOMER
Mr wang best man!
7/31/2020
Khanh N. VERIFIED CUSTOMER
good
7/31/2020
DAVID H. VERIFIED CUSTOMER
I thank you very much ,I will call on service again. Thank you very much.
7/31/2020
Kim T. VERIFIED CUSTOMER
Good
7/31/2020
KEVIN C. VERIFIED CUSTOMER
Excellent service
7/31/2020
LINCOLN Y. VERIFIED CUSTOMER
I’m very appreciative for his help.
7/31/2020
Samandap S. VERIFIED CUSTOMER
Quick excellent service
7/31/2020
Dennis N. VERIFIED CUSTOMER
James was professional and friendly. He was also a good training team member.
7/31/2020
Ramon G. VERIFIED CUSTOMER
The appointment went smooth I was able to avail of a loaner while they working on my vehicle.
7/31/2020
Princesita T. VERIFIED CUSTOMER
Frank Lorusso was friendly, respectful, and sensitive to our needs and situation. He helped us to know what repair was urgent and what honestly could wait. He gave us a decent price, had the car washed at my request, and also provided a loaner car, which I really needed since I had few other options.
Overall he was a blessing, and it made me more open to going to the dealer for repairs and service.
7/31/2020
Joanne K. VERIFIED CUSTOMER
Hi Man,
Just got a $7.75 charge to my credit card for fuel. I know that this is not your doing, but I do think it is crummy that Lexus charged me for $7.75 worth of fuel. I had to drive from Whittier to El Monte and Brea for a commitment and back, and be inconvenienced for two manufacturer's recalls, which I have no control over. Just seems wrong to me.
7/31/2020
Albertha H. VERIFIED CUSTOMER
Great service, caring and really cares about customers. Will always ask for him.
7/31/2020
Maria M. VERIFIED CUSTOMER
Appreciated the quick service and attention to sociydistancing and cleanliness