Very professional and kept me posted about everything.
9/11/2020
I Kawi. VERIFIED CUSTOMER
Excellent service
9/11/2020
Ka N. VERIFIED CUSTOMER
Always Excellent service. I am very please with every single team members at the longo lexus
9/11/2020
Dominic T. VERIFIED CUSTOMER
Excellent
9/11/2020
Meijin S. VERIFIED CUSTOMER
Longo Lexus simply is the best car dealer in Southern California.
9/10/2020
ALICIA V. VERIFIED CUSTOMER
Good service
9/10/2020
Robert J. VERIFIED CUSTOMER
What’s in it for me to fill out the survey
9/10/2020
SHARON L. VERIFIED CUSTOMER
I have nothing but wonderful things to say about Jennifer and Bob the foreman. My only concern is that it’s always crowded,..and the wait for a loaner can be up to 45 mins from standing in line to driving off in the loaner. At Rusnak it’s instant and the documentation gathering is 5 mins.
9/10/2020
Brenda N. VERIFIED CUSTOMER
He was very prompt and ensured to keep me updated on my car status!
9/10/2020
Ramille Q. VERIFIED CUSTOMER
No complaint ????????
9/10/2020
Ryan N. VERIFIED CUSTOMER
I waited for more than 40 minutes at the pick up. It could have been longer if I didn’t go and check with the front desk people again.
9/10/2020
Vicente P. VERIFIED CUSTOMER
Except for ur lack of car wash, d rest were above par
9/10/2020
GIA A. VERIFIED CUSTOMER
Very efficient and timely service. Professional communication.
Loaner car process was great- really like the UV. Loved paying on line before I arrived. Car was waiting and clean when I was ready!! Fantastic all in all. Gia
9/10/2020
Ofelia L. VERIFIED CUSTOMER
Mr. Kelly Yang was rude and short he did not explain to me that Mr. Beau Ly Was at lunch so I waited for about an hour and a half and asked Mr. Yang what the status was on my car and he just simply said your chart is over there now. Need I say more!
Dr Ofelia L
9/10/2020
Ronald K. VERIFIED CUSTOMER
Rene went out of his way to make sure I was taken care of and made sure the service was done correctly and complete and always kept me apprised on each step
9/10/2020
Michael E. VERIFIED CUSTOMER
I will request Man Wong each tine I need servicing. He took his time to explain what my car needed and he was very thorough. When my car was ready, he sent a text message and followed up with a call to my cell letting me know the status of my car. I was very pleased with his customer service!
9/10/2020
Randolph D. VERIFIED CUSTOMER
THANK YOU VERY MUCH FOR ALL THAT YOU DO LONGO LEXUS IS THE BEST