I'm just wondering why the said leak from a tank was not resolved while the car was there from 1pm to the next day 6p.,otherwise the service is very good.thank you
9/13/2020
Justin S. VERIFIED CUSTOMER
Everything went smooth and service was great.
Thank you Frank!
9/13/2020
REIKO N. VERIFIED CUSTOMER
Always! Francis the best
9/13/2020
Michael O. VERIFIED CUSTOMER
Happy ???? and satisfy!!! Good job!!!
9/13/2020
Maria T. VERIFIED CUSTOMER
Man is very helpful to his client and very honest with the advices he provides his client.
9/13/2020
Hiren P. VERIFIED CUSTOMER
Thanks ????
9/13/2020
JIAN H. VERIFIED CUSTOMER
very good
9/13/2020
MICHAEL F. VERIFIED CUSTOMER
None, great service
9/13/2020
Laura M. VERIFIED CUSTOMER
The detail on the front bumper was not what I expected. Apparently it seems as if nothing i payed for was done. I would never pay for a complete detail from lexus again.
9/13/2020
Nancy K. VERIFIED CUSTOMER
As always my service was wonderful. Robin ho is totally one in a million and always has been. I appreciate his unbelievable customer service sooo much. Everyone there has always been so helpful and I thank you Lexus for your great customer service. I refer so many people to you and always will. Thank you again, Nancy K
9/13/2020
Salvatore G. VERIFIED CUSTOMER
Courteous and professional service as always! Love owning a Lexus and dealing with the staff members.
9/13/2020
Adriana S. VERIFIED CUSTOMER
Frank has excellent customer service. He is always on top of everything!
Thank you Frank.
Gabe and Adriana????????????
9/13/2020
Yang C. VERIFIED CUSTOMER
i am very happy with your service. Thank you
9/13/2020
Bryan O. VERIFIED CUSTOMER
Kelly Yang was a wonderful service advisor. Professional and very knowledgeable and kept me constantly informed. When picking up my vehicle I noticed the vehicle was even gas up. Thank you and I will continue to bring my Lexus to Longo Lexus for future services.
9/13/2020
Chaofeng Z. VERIFIED CUSTOMER
good servive and Thank you Mr.yang
9/13/2020
Eileen R. VERIFIED CUSTOMER
Great service! Edgar was very accommodating and communicated very well thru text and phone. I’m happy with the work done. I appreciate my car being washed and vacuumed. Thank you so much!!
9/13/2020
TIFFANY H. VERIFIED CUSTOMER
Was told it would take 5 hours but instead it took the whole day and when I went to pick up my car I waited over 40 minutes and was almost late to work I will not be coming back.
9/13/2020
WENDY M. VERIFIED CUSTOMER
Kelly was very helpful and took care of everything in a friendly and efficient way.
9/13/2020
Soma A. VERIFIED CUSTOMER
Trying to get a rental was too long.
Manager was wearing mask below nose.
And there was 5-6 people at car rental area
Waiting inside for 20-25 minutes
This is worrisome during covid times