I was happy with the service and the car was done on the same day. Everything was done promptly,. Kelly Wang was very great to work with and good communication .
The only thing I wasn’t happy with I asked if they can vacuum my car since I already got it washed . They didn’t vacuum the trunk which I completely emptied out. Also, I feel that whatever car you’re driving the loaner car should match it
I bought my last Lexus in Beverly Hills and they would wash it really nice every single time I bought my last Lexus in Beverly Hills and they would wash it really nice every single time
9/10/2020
FERNANDO C. VERIFIED CUSTOMER
Jennifer Lew Was very helpful with me and assistance with my car
9/10/2020
Hector V. VERIFIED CUSTOMER
Great customer service as always thank you.
9/10/2020
Denise M. VERIFIED CUSTOMER
Francis is and has always been a personable, efficient and professional Service Advisor.
9/10/2020
Stephanie L. VERIFIED CUSTOMER
Rene helped me with multiple issues i was having with my car. He was easy to reach and very quick with responses.
9/10/2020
Arthur S. VERIFIED CUSTOMER
Mr Wong always provides the best Customer Service -
9/9/2020
PRAX C. VERIFIED CUSTOMER
Was completely satisfied with Robin keep me informed of all services being done to my car from the first day to the day I picked it up it was completely satisfied excellent customer service
9/9/2020
Lucy N. VERIFIED CUSTOMER
Beau is a professional ,friendly and very patient. He always takes the time to explain what I need to keep my car run good. Receptionist is so nice and good too. I'm so pleased.
Tgank you all long Lexus
9/9/2020
Chee L. VERIFIED CUSTOMER
Car not washed. Same as last time
9/9/2020
Edwin M. VERIFIED CUSTOMER
Edgar was very communative and very helpful and kept me upto date and my vehicle. He's my guy from now on good person to have on your team.
9/9/2020
Rebecca R. VERIFIED CUSTOMER
It was actually Beau Ly. Very nice.
9/9/2020
Hubert W. VERIFIED CUSTOMER
Robin Ho is the best! Always looking out for what’s best for his clients!
9/9/2020
Antonio C. VERIFIED CUSTOMER
Mr Lorusso was very professional and expedited my service promptly and was done half an hour earlier than the promised time.