It takes too long to replace a leaked tire.
I made an appointment at 10:15am & the car
Was not ready to pick up until 2:40 pm,
11/18/2020
Shaleen P. VERIFIED CUSTOMER
John Yang was very attentive and informative.
11/18/2020
Wynn K. VERIFIED CUSTOMER
Great customer service
11/18/2020
Javier Z. VERIFIED CUSTOMER
David was a great help! As always Longo’s associates provide the experience which keeps me coming back!
11/18/2020
David K. VERIFIED CUSTOMER
Jim is a wonderful help in servicing my car. Always smiling n great personality.
11/18/2020
Ke F. VERIFIED CUSTOMER
Very good!
11/18/2020
Liufang M. VERIFIED CUSTOMER
Too long to wait! I scheduled an appointment and I was told the service would take 3-3.5 hours, but I waited for 5 hours.
11/18/2020
Sarah Z. VERIFIED CUSTOMER
Jim was professional and kind. He helped answer all my questions thoroughly and gave me confidence about the quality of service I received. Thank you!
11/18/2020
Kirk M. VERIFIED CUSTOMER
Jennifer has continued to be a great service adviser for our car care needs. I continue to patronize Longo Lexus for such great customer service. Thank you.
11/18/2020
CLARA O. VERIFIED CUSTOMER
Always a great service Rene was great and explain very detailed the service before and after
11/18/2020
Lisa L. VERIFIED CUSTOMER
Great Job great service !
11/18/2020
ALVA L. VERIFIED CUSTOMER
Man is always the ideal consultant who is detailed focused with his explanation and attentive to needs and concern for his clients. Consistent quality earning A+ in my assessment. Thank you!!
11/18/2020
Judy A. VERIFIED CUSTOMER
I always bring my Lexus to the Lexus dealer because I know I will receive top service. However the last time I had my oil changed the oil sensor light was not reset. Thankfully my son was able to reset it for me.
11/18/2020
NAE K. VERIFIED CUSTOMER
NA
11/18/2020
Shelly L. VERIFIED CUSTOMER
Ms. Lew was excellent. She answered all my detailed questions. Vey professional and friendly. Would come back for a service with her in the future. Thank you.
11/18/2020
MARIANA G. VERIFIED CUSTOMER
Completely satisfied thank you
11/18/2020
Yifan W. VERIFIED CUSTOMER
Good
11/18/2020
Dana R. VERIFIED CUSTOMER
Jim always goes above and beyond for my service experience at longo. Great person to have representing your dealership
11/18/2020
LILIA A. VERIFIED CUSTOMER
Before even deciding on purchasing a vehicle I carefully considered several options. Longo was recommended. Thus far I have been pleased with how everyone at the dealership works together. So far so good. Thanks!