Rene Reynoso was professional, knowledgeable and courteous.
11/17/2020
Daphnie H. VERIFIED CUSTOMER
Kelly Yang was very professional, prompt on answering my questions and returning phone calls. Most importantly, he is extremely knowledgeable.
11/17/2020
Irene K. VERIFIED CUSTOMER
Excellent service!!
11/17/2020
Jason B. VERIFIED CUSTOMER
Rudy is knowledgeable and explained everything clearly.
11/17/2020
David S. VERIFIED CUSTOMER
Frank - Very good as usual.
11/17/2020
Leila H. VERIFIED CUSTOMER
Great service! Love Lexus will recommend!
11/17/2020
CELIA H. VERIFIED CUSTOMER
Frank was very courteous and professional. Thank you for providing a pleasant service appointment and taking care of my automobile needs.
CELIA H
11/17/2020
Homer C. VERIFIED CUSTOMER
Jim was very nice and helpful, job is done. I am very happy and thank you so much.
11/17/2020
Farid S. VERIFIED CUSTOMER
Frank is frank
11/17/2020
Norihiro K. VERIFIED CUSTOMER
When I came to your garage by Uber to pick up my repaired car, I was waited by your receptionist and David for a long time! Absolutely, bad service! Not suitable for Lucy car like Lexus.
11/17/2020
Gloria A. VERIFIED CUSTOMER
Rene is most reliable, professional and accommodating to cluents needs. He is friendly and very intelligent. Thank you for having such excellent employee.
11/17/2020
Timothy M. VERIFIED CUSTOMER
Thank you for the Helpful of the Team works & Excellent Services
11/17/2020
Judith V. VERIFIED CUSTOMER
Man Wong was very responsive to our questions and addressed our needs very professionally.
11/17/2020
Tat T. VERIFIED CUSTOMER
Best customer service
11/16/2020
Cindy L. VERIFIED CUSTOMER
Man Wong provided exceptional service and I was completely satisfied with everything. Man was very knowledgeable, nice, patience, and kept me informed every step of the way. He made it super easy and stress free. Man is the best. I would definitely recommend Man to anyone who needs service here.
11/16/2020
MARK S. VERIFIED CUSTOMER
Great service!
11/16/2020
Tony K. VERIFIED CUSTOMER
Service rep was not trying to understand customers perspective. Robin was defensive when it came to an inquiry on the possibility of extending complimentary maintenance due to non-use of car during COVID times. And when it came to repair of non standard item on my certified Longo Lexus...Robin gave excuses instead of listening to the customer. The non standard item was. It identified in my car when purchased from Longo...the dealer should still be responsible for its serviceability, especially when it is a safety issue!!!!
11/16/2020
KAREN Q. VERIFIED CUSTOMER
John Yang is a very professional service advisor about the Lexus.