Beau always makes sure the work requested is completed correctly and on time.
He stays in contact with me every step of the way to ensure complete customer satisfaction.
It’s a real pleasure knowing that Beau will always be there to take care of my service needs. Please take a moment to recognize Beau for his outstanding customer service efforts.
Thank you,
John P
12/12/2020
Michael B. VERIFIED CUSTOMER
Outstanding service!
12/12/2020
CLAUDIA R. VERIFIED CUSTOMER
Jim was very professional, unlike the other manager I spoke to before and the lady that was supposed to book my flatbed service .
12/12/2020
CALVIN K. VERIFIED CUSTOMER
Great Service as usual...This is why we recommend Lingo to our friends and family.
12/11/2020
SANDRA P. VERIFIED CUSTOMER
Will do
Jim Palmer is very responsive and communicative
He is an wonder asset of Longo service
12/11/2020
Laura M. VERIFIED CUSTOMER
I love the pick up and delivery option. It’s the best!!
12/11/2020
Salvatore G. VERIFIED CUSTOMER
Great service and Lexus experience as always!
12/11/2020
Wasif M. VERIFIED CUSTOMER
Great customer service, communication and feedback!
12/11/2020
Lalana G. VERIFIED CUSTOMER
He is very attentive and updates the car status all the time. I
Am very satisfied with his service. Thank you.
12/11/2020
Martha C. VERIFIED CUSTOMER
Excellent job!
12/11/2020
YAYUN C. VERIFIED CUSTOMER
Super good service , very appreciate your good service
12/11/2020
Kathleen B. VERIFIED CUSTOMER
Man Wong consistently provides excellent customer service. He is a credit to Longo Lexus.
12/11/2020
DAVID E. VERIFIED CUSTOMER
Man Wong never disappoints. His communication is clear and concise, and is always timely. Thanks again, Man!
12/11/2020
FIFY H. VERIFIED CUSTOMER
Nice service
12/11/2020
PAMELA B. VERIFIED CUSTOMER
Francis is always helpful & prompt to answer my questions
12/11/2020
Saul C. VERIFIED CUSTOMER
I had a great experience! John was, professional, courteous and an advocate for resolving & addressing my concerns. I have not yet had the time to inspect the car I purchased thoroughly. But, the few things I did catch. John, addressed and pressed for a solution. Things, like the replacing the bent rim, and ensuring the alignment was true to specs by aligning it before I picked up the car. Her went as far as replacing the gear shift, that was coming apart at the seams due to condensation. I left BMW for Lexus and I can say with certainty. Longo Lexus had top shelf service above that I experienced at BMW.Keep up the great work!
12/11/2020
Ronnie L. VERIFIED CUSTOMER
David was very helpful. He did a great job. Look forward to coming back for more service with help from david. Keep up the great work!
12/11/2020
Chihcheng C. VERIFIED CUSTOMER
Very pleased that Man Wong is efficient, getting my car service /repair done in timely manner so that I can go about my busy day, Thanks!