I got a very good service from Robin Ho. I really appreciate his service.
12/16/2020
Nelson N. VERIFIED CUSTOMER
It was a pleasure to meet John in person, he is exactly what a Lexus service rep should be; he was kind, courteous & professional & did not make me feel rushed at all. He seemed to value me as a guest and patron of Longo Lexus which was nice since my previous experience with a different rep was quite the opposite. It is good to see there are still reps there that value customer service & not just the possible money they can make. I will definitely return to him in the future & already recommended my father in law to see him once he gets his Lexus.
12/15/2020
BARBARA T. VERIFIED CUSTOMER
Thank you for your great service
12/15/2020
Aiqing L. VERIFIED CUSTOMER
Very good service
12/15/2020
Jessica O. VERIFIED CUSTOMER
David, is amazing as always, never any issues, even with the pandemic and the restrictions, you guys make it work. The service was great, my car was washed and returned to me looking amazing, If not for the car, Ill be Lexus customer for life because of your amazing service!
12/15/2020
Michael C. VERIFIED CUSTOMER
Jenn Lew has done a fantastic job in ensuring everything with my longo experience was positive. She has gone above and beyond in doing so
12/15/2020
Tommy P. VERIFIED CUSTOMER
Na
12/15/2020
Lei G. VERIFIED CUSTOMER
Good experience
12/15/2020
HONGLAN X. VERIFIED CUSTOMER
Satisfied with the service here:)
12/15/2020
YU W. VERIFIED CUSTOMER
I am very grateful to the service staff who help me every time
12/15/2020
Michael C. VERIFIED CUSTOMER
David was very professional and helpful.
12/15/2020
RICHARD P. VERIFIED CUSTOMER
Good customer service super helpful and explained everything to me
12/15/2020
Hyunchul K. VERIFIED CUSTOMER
I am satisfied with the kind service and I hope that the exchange of parts this time goes well. Once again, thank you for your service.
12/15/2020
RICAHRD T. VERIFIED CUSTOMER
Edgar was courtesy and polite. But trusting with my vehicle is another thing. I know this doesn't happen often and not intention. When we received our car back and I noticed a big scratch on the steering wheel. But Edgar was notified and currently under investigation,and waiting for Edgar to bring my car for repair.
12/15/2020
Christopher N. VERIFIED CUSTOMER
The service was great and appreciated for the help.