Francis has handled my vehicles for several years, probably 10-14 years. He's a 10!
12/13/2020
Steve B. VERIFIED CUSTOMER
Frank is always a true professional and very
easy to work with .
12/13/2020
RHONDA S. VERIFIED CUSTOMER
None
12/13/2020
Thelma J. VERIFIED CUSTOMER
Good service but a bit high. Thanks Francis for your service. Happy Holidays to all.
12/13/2020
Kenneth C. VERIFIED CUSTOMER
David was very professional and easy to work with. Thanks
12/13/2020
MARIA F. VERIFIED CUSTOMER
Robin Ho provided excellent service. I am very satisfied
12/13/2020
ANDREW H. VERIFIED CUSTOMER
That was the most pleasant experience I have ever had at any car dealership in my life. The customer service from the moment I pulled up till the moment I drove away was of the very highest quality. The entire staff was amazing! John Yang was incredible. He was friendly, knowledgeable and extremely helpful. Very literally he made the whole process stress free and enjoyable. Words I never use to describe getting my car serviced. I’m looking forward to coming back anytime I need anything for my Lexus. Wow! Is all I can say. Whoever is in charge is doing great cause that may be the finest run facility I’ve ever been to. Cheers!!!
12/13/2020
Yan Y. VERIFIED CUSTOMER
Good experience!
12/13/2020
PEARL L. VERIFIED CUSTOMER
Great services!
12/13/2020
NANCY M. VERIFIED CUSTOMER
My service was for a major repair under the power train warranty. I was treated respectfully. I would have appreciated regular updates since I was without my car for a week and was unable to get a loaner due to DMV not sending me my renewed license in a timely manner. My three experiences with Longo so far are all good and I feel like I’m dealing with an organization that is trustworthy.
12/13/2020
Kevin B. VERIFIED CUSTOMER
Mr. Ayala stated that the dealership was very busy that day, which is why he was slow to return the voice-mail messages I left him regarding the status of my vehicle.
12/13/2020
Pauline M. VERIFIED CUSTOMER
Man Wong is an outstanding service consultant. Man is on top of keeping the customer informed on the vehicle status and explains what’s going on with your vehicle. I enjoy my visits at Longo Lexus because I know I can trust Man Wong keeping me informed on updates with my vehicle. Thank you Man Wong.
12/13/2020
Tiana B. VERIFIED CUSTOMER
Jennifer took great care of me and had my service done very quickly! I sincerely appreciate her professionalism and efficiency.
12/13/2020
Amber E. VERIFIED CUSTOMER
Frank is great. I always go directly to him and he never disappoints.
12/13/2020
Malcolm K. VERIFIED CUSTOMER
Very professional and courteous towards the customer