I have never been disappointed with Longo customer service. Always the best!!
4/14/2021
John C. VERIFIED CUSTOMER
As always, everyone I dealt with was helpful and pleasant to work with.
4/14/2021
JEANETTE C. VERIFIED CUSTOMER
I have done a few transactions with Kelly before and he is knowledgeable on what he is doing, and cares for his customers. I’m always satisfied with Longo Lexus service.
4/13/2021
Helen T. VERIFIED CUSTOMER
Jim was very informative and patient. We have always been pleased with Longo service, whether it’s for Lexus or with other Toyota vehicles.
4/13/2021
Marquetta H. VERIFIED CUSTOMER
Very satisfied. My car was ready before the time given that it would be ready.
As always, Mr. Yang was personable and professional.
4/13/2021
STEVEN H. VERIFIED CUSTOMER
Jim was very helpful and answered all my questions and concerns.
4/13/2021
SCOTT W. VERIFIED CUSTOMER
I’m a fan of Jim Palmer. I’m in good hands with him. However, I had no idea what Longo did to my GX in its 25k service. I was hoping Jim would have walked me through what the mechanic did, saw, thought of my vehicle -the tire wear, the brakes, etc.
4/13/2021
PAULA L. VERIFIED CUSTOMER
Always happy with Longo
4/13/2021
Raul A. VERIFIED CUSTOMER
Vehicle was not washed probably or at all. Received my vehicle in a worse condition than how i dropped it off. Dirty and smear marks through out the vehicle
4/13/2021
YIWEN X. VERIFIED CUSTOMER
To Technician,
Please change my car’s Settings back to normal and original after maintenance.
Thanks!
4/13/2021
Tongtong Y. VERIFIED CUSTOMER
thanks
4/12/2021
Bruce P. VERIFIED CUSTOMER
As always, Service Advisor Robin Ho was & is Extremely Courteous, Helpful & Professional. He always explains my service maintenance in detail & is a great example of what a Service Advisor should be. Thank you very much, Robin & Longo Lexus.
4/12/2021
Randall V. VERIFIED CUSTOMER
everything worked well. Thank you
4/12/2021
JOYCE H. VERIFIED CUSTOMER
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4/12/2021
Arminda F. VERIFIED CUSTOMER
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4/12/2021
Rei O. VERIFIED CUSTOMER
Issue was identified and fixed on the first trip!
4/12/2021
Ricardo C. VERIFIED CUSTOMER
Thank you Jennifer Lew for your help.
4/12/2021
Roberto R. VERIFIED CUSTOMER
Always great customer service at Longo Lexus. Glad to be a Longo customer.