Service Advisor Robin Ho kept me updated. Explained car problems in easy to understand language. Courteous. Prompt.
4/15/2021
Samuel K. VERIFIED CUSTOMER
Mr John is very nice and helpful all the time. He really cares about people and he really tries to find a solution asap by talking with technicians and the entire team. I really appreciate for all the good job that he is doing.
4/15/2021
Xiangzu W. VERIFIED CUSTOMER
His patient and professional skill give me deep impression!
4/15/2021
FERDINAND B. VERIFIED CUSTOMER
David explained to me what I have purchased when I got my car since I have forgotten that I purchased a service maintenance for the duration of my lease. I really appreciate the way he informed me what I have purchased.
4/15/2021
NICHOLAS T. VERIFIED CUSTOMER
If you call, I will explain. If it is like other promises you make, I won’t hold my breath.
4/15/2021
Joyce C. VERIFIED CUSTOMER
Jim Palmer provided excellent service and always a delight to work with him. He is honest, courteous and professional .
4/15/2021
Donna W. VERIFIED CUSTOMER
James was very courteous and informative. I was very pleased with him.
4/15/2021
EMILY M. VERIFIED CUSTOMER
Made it easy and didn't **** back when the part came in .Instead let me keep the loaner until then. Thank you
4/15/2021
King Y. VERIFIED CUSTOMER
Man Wong was very good. I appreciate his help and efficiency very much.
4/15/2021
Julie L. VERIFIED CUSTOMER
Very good service
4/15/2021
Jenny C. VERIFIED CUSTOMER
Everything is perfect .
4/15/2021
Maria S. VERIFIED CUSTOMER
Francis went above and beyond. One of the best customer services ever received. That is why we trust on Longo Lexus. We are proud of being part of your family. Thank you so much.
4/15/2021
TIMOTHY C. VERIFIED CUSTOMER
Great guy. Everything as he said. Helped me pair my IPhone w/car.
4/15/2021
JULIA C. VERIFIED CUSTOMER
Our service was excellant, our service representative Rene was xcellent, always kept me in the loop of the mechanics findings of problems with my vehicle. Clem the manager went above and beyond excellent customer service, thank you
4/15/2021
Petrie K. VERIFIED CUSTOMER
Great service as per usual.
4/15/2021
Javier H. VERIFIED CUSTOMER
Love the professionalism of my Rep and how efficient was with all the details
4/15/2021
JACKLYN T. VERIFIED CUSTOMER
Excellent service
4/15/2021
WILLIAM G. VERIFIED CUSTOMER
A appreciate the service of Francis. Very helpful. ????
4/15/2021
7Th Street. VERIFIED CUSTOMER
Jim was professional and very timely with letting us know the status of our service. Longo had the best service and is the gold star in the industry.