You are taking good care to the customer first class to serviced . Thanks you very much will keep in touch and let you do the service in future.
4/11/2021
Andy T. VERIFIED CUSTOMER
Everything was wonderful, with the exception of waiting for my RX350 for over 30 minutes after the serviced was paid.
4/11/2021
Teresa G. VERIFIED CUSTOMER
Hi Jim, just a small problem. The mats were supposed to be checked. I don't know if they were because they were not latched. I check because it is a habit of mine after the car has been washed.
Teresa
4/11/2021
Charles M. VERIFIED CUSTOMER
Rene reynoso is the best thank you for the outstanding customer service will be doing business again go Dodgers!!!
4/11/2021
Carmel V. VERIFIED CUSTOMER
Follow up was excellent. Great service rep.
4/11/2021
Valerie T. VERIFIED CUSTOMER
When I initially called regarding my headlight and price the representative that first spoke with me had given me a way cheaper price at $79.00 with part and Labor is why I ran to Longo Lexus in the first place. Unfortunately that wasn't the outcome. A few hundred and some for one head light was really a lil to much for me especially during this covid where I was laid off my 2nd job. I think longo Lexus is to pricey for some minor mechanical work done to an older model Lexus. Very unhappy about that and to pricey. Man Wong was very polite for the most part and made my visit today very comfortable. Thank you Man Wong.
4/11/2021
William Y. VERIFIED CUSTOMER
Very satisfied with service
4/11/2021
Ceferina G. VERIFIED CUSTOMER
Great service
Thank you
4/11/2021
Pamala S. VERIFIED CUSTOMER
Very pleased with service
4/11/2021
Michael R. VERIFIED CUSTOMER
Service at Longo Lexus is highly professional and is more than satisfactory! Always efficient and personable while maintaining a flow of communication.
4/11/2021
Brittney M. VERIFIED CUSTOMER
Always does a great job!
4/11/2021
Julie B. VERIFIED CUSTOMER
Thanks for your great customer service
and keeping me updated on the repairs.
Julie B
4/11/2021
Shigeto S. VERIFIED CUSTOMER
Man Wong handled my car service needs today as always. Explained all potential issues found by the technician, what to expect while driving, what corrections will eventually be needed (but not immediately). Thank You Man Wong
Shig Shintani
4/11/2021
Sanh L. VERIFIED CUSTOMER
Quick and helpful staff, great service
4/11/2021
Adelardo S. VERIFIED CUSTOMER
It was a very good customer experience. The whole process was so easy and quick, which is perfect for the world’s current status. Man Wong is very good to what he does, very straight forward and knowledgeable.
4/11/2021
Jose C. VERIFIED CUSTOMER
Longo Lexus Service Department is the Gold Standard of Service Departments...
4/11/2021
Liza T. VERIFIED CUSTOMER
Excellent professional service, helped and accommodated with rental car as I needed vehicle to attend personal matters.
4/11/2021
ALAN S. VERIFIED CUSTOMER
Man did a good job in keeping me informed on the status of my vehicle. Man also spent the time to review and look through my car protection plan and make sure I was able to maximize any warranties.
4/10/2021
Gabriel M. VERIFIED CUSTOMER
Excellent service
4/10/2021
Teresa L. VERIFIED CUSTOMER
Once again Kelly Yang provided professional, courteous, and excellent service. He is always helpful, knowledgeable, and interested in providing the best experience at Longo Lexus.