I had an appt at 9:45. Waited 45 min to see Beau. He apologized and said a lot of people came all at once. Why have appts if you take first come first served? The wait was rediculous.
For a 2 hour service, I left at 1:13pm!
4/25/2017
Yu N. VERIFIED CUSTOMER
Kelly is the best!
4/25/2017
Lizette F. VERIFIED CUSTOMER
Awesome customer care and service.
4/24/2017
Brian L. VERIFIED CUSTOMER
Kelly Yang is the most professional and punctual service representative whom I have ever worked with. Would gladly work with him, again, in the future.
4/24/2017
Kathleen S. VERIFIED CUSTOMER
Great service. Very happy.
4/24/2017
Linda G. VERIFIED CUSTOMER
The promptness in servicing my car was most satisfactory. However, when going home I realized that my Bluetooth was not working. I called to get some guidance about reconnecting it. I left two messages, but received no response. Through a friend, I was able to correct it myself.
4/24/2017
JACKIE R. VERIFIED CUSTOMER
Eric was very helpful and answered all my questions.
4/24/2017
CHIN TANG. VERIFIED CUSTOMER
Good service
4/24/2017
Yoojoung P. VERIFIED CUSTOMER
Thanks!!!
4/24/2017
Sally L. VERIFIED CUSTOMER
She was nice and very helpful with ever question my husband and I had.
4/24/2017
Daniel A. VERIFIED CUSTOMER
Awesome as always! No. 1 in customer service.
4/24/2017
Jessica R. VERIFIED CUSTOMER
He's the best always quick always keeping me posted.
4/24/2017
Samantha S. VERIFIED CUSTOMER
Very good as always
4/24/2017
YUMI C. VERIFIED CUSTOMER
James was professional and accommodating
4/24/2017
ELIZABETH C. VERIFIED CUSTOMER
Did not see my service rep when I picked up my car. Also, sticker on wind shield was not changed..as to when next service should be?
4/24/2017
GLORIA S. VERIFIED CUSTOMER
Yes. Very attentative and very helpful.
4/24/2017
Claudia F. VERIFIED CUSTOMER
Always available and very helpful
4/24/2017
Takefumi H. VERIFIED CUSTOMER
Nice good service
4/24/2017
SANDY C. VERIFIED CUSTOMER
invoice 529213:
Maintenance total was 257.20
Replace fluid differential was 117.12
Total is only 374.32, but I was charged 500.01
Please issue credit for the overcharge.
4/24/2017
Anita O. VERIFIED CUSTOMER
Very efficient process to get air bag replaced. Eric Anaya was courteous and helpful.