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Real Reviews from VERIFIED CUSTOMERS
Jeffrey F. VERIFIED CUSTOMER
I ask if car is was and ready Car was never wash Cannot find him to have service stamp
4/28/2017
Armine H. VERIFIED CUSTOMER
Service John provided was very professional. He simplified the process for me from the start. He is surely an asset to Longo.
4/28/2017
David P. VERIFIED CUSTOMER
Always happy with the service
4/28/2017
CHERYL L. VERIFIED CUSTOMER
I took my car in to have the air-bag recall taken care of. I was treated in a courteous manner and the shuttle took me home. According to the paperwork work on my car was completed at 5:03 PM on Tuesday, however I was not notified until Wednesday morning at 7:10 AM. Since Longo Lexus is open until 7:00 PM, I would have preferred to fetch my car on Tuesday.
4/28/2017
Kenneth C. VERIFIED CUSTOMER
Thank you for your service
4/28/2017
Sam C. VERIFIED CUSTOMER
Service was excellent Mr Yang was courteous , very helpful and provided a great deal of assistance
4/28/2017
Mary M. VERIFIED CUSTOMER
Mr. Palmer was very professional. I was very pleased with his service. His calm character and confident eye contact made me feel like my car was in good hands. Thank you !!
4/28/2017
Shirley M. VERIFIED CUSTOMER
Always wonderful service from David! Thank you
4/28/2017
Kehjenq W. VERIFIED CUSTOMER
Good
4/28/2017
Sandra R. VERIFIED CUSTOMER
She is very efficient and helpful.
4/28/2017
Emad B. VERIFIED CUSTOMER
Jenny Nam is awesome.
4/28/2017
Kim B. VERIFIED CUSTOMER
Daniel Perez provided excellent service, as always. He always exceeds my expectations for outstanding service. He is a tremendous asset to the Longo reputation for providing great service. Thank you.
4/28/2017
Hasan M. VERIFIED CUSTOMER
She is helpful and smiley face all the time Thank you Jennifer
4/28/2017
Maribel V. VERIFIED CUSTOMER
Edward always goes out of his way to ensure I get the best service at a timely manner and if he anticipates the service is going to take long he reserves a loaner vehicle in advance for me. He is personable, professional and curtious which is a rare trait now a days in the service industry. Thank you again Edward! You're great!
4/28/2017
Tom W. VERIFIED CUSTOMER
Thank you for talking care of us we'll!
4/27/2017
Richard C. VERIFIED CUSTOMER
Everyone there is very nice to you when you bring your car in and pleasant to talk to you
4/27/2017
Wing S. VERIFIED CUSTOMER
Good
4/27/2017
Luis G. VERIFIED CUSTOMER
Great service personal, car done really fast ,
4/27/2017
GLENDY Y. VERIFIED CUSTOMER
James Palmer was courteous and polite. What I asked him to take care of was passed on to the technician and handled appropriately.
4/27/2017
Kathleen T. VERIFIED CUSTOMER
Thank you Eric for your help. I will be back.
4/27/2017