Great service as usual!
One small discrepancy. I did notice when I returned home, that my front passenger-side tire air valve cap was missing. It is chrome-plated and matches the wheel well. A replacement would be much appreciated.
MICHAEL T
7/3/2021
MARY-ANN Y. VERIFIED CUSTOMER
The entire experience from checking in and out was very easy. Everyone that I dealt with was very nice and helpful.
7/3/2021
Lexter S. VERIFIED CUSTOMER
Very satisfied for my first visit in this location. Beau was outstanding from
Beginning to End. I will come back again
7/3/2021
Damien B. VERIFIED CUSTOMER
My Service Associate was great. I was a little disappointed that my vehicle was not washed.
7/3/2021
Louis R. VERIFIED CUSTOMER
Great service from Rene!!
7/3/2021
KATHY N. VERIFIED CUSTOMER
He was very pleasant and through. Thank you
7/3/2021
Angela W. VERIFIED CUSTOMER
Very satisfied and Rene was professional.
7/3/2021
Nancy G. VERIFIED CUSTOMER
My Service Consultant is usually Mr. Man Wong. Mr. Kelly Yang addressed and explained ALL of my concerns. I am Very Satisfied with my visit to get my Lexus serviced.
Thank you for asking.
Regards,
Nancy G
7/3/2021
JERRY K. VERIFIED CUSTOMER
Edgar always keeps me updated on the status of my service.
7/3/2021
Zhirong W. VERIFIED CUSTOMER
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7/3/2021
Philip D. VERIFIED CUSTOMER
It was my first time coming to Longo Lexus it was a great experience. From the time I pulled up for scheduled appointment I was helped right away. I didn’t wait long before Edgar Anzaldo came and went over what I needed for service and to install the trailer hitch package installation and cost. Edgar was able to help bring the cost down for the installation and helped we a vehicle loaner. I was notified my vehicle was ready and was able to pay online before returning to pickup my GX460. Thank you Edgar and Longo Lexus staff for making this such a great experience! I will be back again!!
7/3/2021
Arlene C. VERIFIED CUSTOMER
Superb.
7/3/2021
Bernadine E. VERIFIED CUSTOMER
It was a prompt service
7/3/2021
Estrella J. VERIFIED CUSTOMER
Longo Lexus IS Trustworthy!
7/3/2021
Muhua H. VERIFIED CUSTOMER
Good
7/3/2021
Charlene Y. VERIFIED CUSTOMER
I love my service advisor Robin Ho. He ALWAYS goes over & beyond his call of duty. Just love this guy. ALWAYS AMAZING SERVICE!
7/3/2021
CLAUD P. VERIFIED CUSTOMER
I choose Longo Lexus as a result of my friends/acquaintances favorable experience with the service department. As for the representative who assisted me, it was favorable. He kept me informed on the status of my vehicle’s service, and displayed a positive job attitude.
7/3/2021
Meir P. VERIFIED CUSTOMER
He was very nice and helpful
7/3/2021
Winnie K. VERIFIED CUSTOMER
Man is a great Service Manager. He explained everything exceptionally well and kept me informed of my cars progress.