I always feel very well taken care of. Everyone is so attentive and accommodating.
7/1/2021
Eunsil L. VERIFIED CUSTOMER
I really love Lexus and can tell number 1 among the sub car!
7/1/2021
Philip L. VERIFIED CUSTOMER
Jennifer was super friendly, extremely helpful, and exceptionally knowledgeable. Thanks for your excellent customer service today Jennifer!
7/1/2021
STEFANYE V. VERIFIED CUSTOMER
He went out of his way to get me a loner vehicle. He had my car ready and waiting for me by the time I got there to pick up my car. Very nice guy. He explained issue with vehicle and didn’t make me wait at all.
7/1/2021
RAE W. VERIFIED CUSTOMER
Everything was great and timely
7/1/2021
David C. VERIFIED CUSTOMER
Good service, satisfied
7/1/2021
Christina L. VERIFIED CUSTOMER
Excellent service
7/1/2021
Changchung R. VERIFIED CUSTOMER
Recall door opener I found a big nail leave on the front seat, end up it is for the door, luckily I put it back by myself. That should not happen. Also if you want to clean the car for the customer like lexus website said then I suggest you should do it right more professionally.
7/1/2021
Surin T. VERIFIED CUSTOMER
She did a good care of my Lexus , thank you every much
7/1/2021
TIEN C. VERIFIED CUSTOMER
I feel comfortable to have him as service adviser. He is professional and patient with his client
7/1/2021
Sze Wei. VERIFIED CUSTOMER
He represents professionism????
7/1/2021
Lela M. VERIFIED CUSTOMER
Robin is the best!
7/1/2021
Joel R. VERIFIED CUSTOMER
Beau explained every details. He is very pleasant and knowledgeable of what he does.
7/1/2021
Mike H. VERIFIED CUSTOMER
Outstanding.
7/1/2021
Jerry W. VERIFIED CUSTOMER
Jim has been helping for years and always doing agreat job in providing us explanation of the service details and the timing. We really appreciate his excellent sevice
7/1/2021
Maricela D. VERIFIED CUSTOMER
Customer service was very excellent. Except, They didn’t wash my car. They had stated car was going to be washed.????
7/1/2021
Christian E. VERIFIED CUSTOMER
As always, today’s experience was great.
7/1/2021
Stefan G. VERIFIED CUSTOMER
Great service advisor and great service!!
7/1/2021
AGNES B. VERIFIED CUSTOMER
Edgar is very reliable service advisor. He was addressed & handled my concerns very well & he kept me updated of the development of the service request. He is the by far most recommendable service advisor we had with Lexus Longo. Keep up the good work Edgar!
7/1/2021
Gary N. VERIFIED CUSTOMER
Excellent service; completed and returned timely by my Service Advisor. Thank you for the car wash.????????