As always, Robin in the service department made the visit as easy as possible. Thank You!
6/30/2021
Hang L. VERIFIED CUSTOMER
Very happy with Longo Lexus Service specially Renee is on top of customer request. Thank you.
6/30/2021
Theresa A. VERIFIED CUSTOMER
Edgar was straight forward with what service was due for my car. Didn't try to push any other service on me.
6/30/2021
Guo K. VERIFIED CUSTOMER
very good
6/30/2021
Heng T. VERIFIED CUSTOMER
Kelly is the best
6/30/2021
Sal S. VERIFIED CUSTOMER
So professional
6/30/2021
Clementina O. VERIFIED CUSTOMER
She was very accommodating & I really appreciated the service. Thank you!
6/30/2021
HOANG H. VERIFIED CUSTOMER
Best service
6/30/2021
Linda P. VERIFIED CUSTOMER
Unfortunately, Today was the worst experience I've had at Longo Lexus. I had an appointment at 3 pm. After checking in my car, no one checked in with me. The first time I asked about my car, I was told it was being worked on. After 2 hours I found out my car hadn't been worked on. Instead of telling me, sorry we missed your car, we'll get on it right away. I was lied to about it then offered to reschedule or get a loaner car. To make the story short instead of trying to fix the mistake I was lied to and not offered to fix the mistake right there and then I had to request the service to be completed today but even then I was given an excuse first. I waited 4 hours for something that should've taken 1 1/2.
6/30/2021
MAZEN D. VERIFIED CUSTOMER
Rene was very professional and ensured my car was done ttmwly
6/30/2021
EDWARD E. VERIFIED CUSTOMER
This time, I had much better experience. From the checking in little girl to front desk Asian lady. They are much more active and energized. They were showing more willing to help.
6/30/2021
Cesar C. VERIFIED CUSTOMER
Friendly a tentative kept me updated on the progress of the Vehicle
6/30/2021
Xiaoqiang W. VERIFIED CUSTOMER
great service?Jennifer was so nice?
6/30/2021
LEONARDO U. VERIFIED CUSTOMER
Rene did a great job
6/30/2021
KELLIE L. VERIFIED CUSTOMER
I’m a very loyal customer there for years and should get a loaner car at last minute for loyal customers.
6/30/2021
Maria L. VERIFIED CUSTOMER
Everyone was very nice they told me my car would be ready in 3 na half hours it was only 2 hours which that was very great he did not even feel like 2 hours.