No complaint with Mr. Anzaldo he’s a professional service advisory
7/4/2021
Maria L. VERIFIED CUSTOMER
I waited 5 hours to get an estimate for my car.
7/4/2021
Jose G. VERIFIED CUSTOMER
Very professional staff.
7/4/2021
Celia I. VERIFIED CUSTOMER
Mr Man Wong was an excellent consultant. Never rushed with his explanation before my car was serviced & after. Offered more help if I have questions.
My experience with Longo Lexus has been great. It’s worth the 1 hour drive!
7/4/2021
Ying L. VERIFIED CUSTOMER
John introduced a 4 time services plan to me, it helps me saving money, I appreciate.
7/4/2021
MARICELA L. VERIFIED CUSTOMER
This time I was very happy with the service unlike my first time. Thank you, Kelly. Unfortunately, I am not happy with my Lexus. I have had more problems with my 2020 Lexus than my 2009 Toyota 4 Runner. My husband was thinking of getting the RX 350 Lexus but we are not sure anymore. Thank you, for the much improved service.
Regards,
MARICELA L
7/4/2021
Jean P. VERIFIED CUSTOMER
Robin Ho is an amazing service consultant who has been taking care of me and my car for many years. He is knowledgeable and goes above and beyond to help me maintain my car in top shape. Also, I appreciate the quality care from Longo Lexus service department. Excellent all around!
7/4/2021
Timothy W. VERIFIED CUSTOMER
Kelly is the best. Professional, efficient and personable.
7/4/2021
KAREN F. VERIFIED CUSTOMER
All Longo Lexus staff are professional, polite, helpful and do a great job!
7/4/2021
Maria V. VERIFIED CUSTOMER
Mr. David is very professional excellent customer service very knowledgeable
7/4/2021
SAYED U. VERIFIED CUSTOMER
Awesome
7/4/2021
MARK K. VERIFIED CUSTOMER
I had two vehicles serviced at the same time. Man was extremely helpful as always. He’s an excellent service advisor and the main reason why I come to Longo. Unbeknownst to me he had a loaner car set up for me in addition to an Uber ride. It’s the service that he provides that’s exceptional and he’s a wonderful example for your company.
7/4/2021
Melissa F. VERIFIED CUSTOMER
Very friendly and personable. Straightforward as well as extremely helpful!
7/4/2021
Jia Ying. VERIFIED CUSTOMER
Very good !
7/4/2021
Barbara D. VERIFIED CUSTOMER
Great customer service
7/4/2021
Sang B. VERIFIED CUSTOMER
Excellent service!
7/4/2021
Yvonne S. VERIFIED CUSTOMER
It was relatively not too long a wait and pricing was very close to the quote.
7/4/2021
XIANG W. VERIFIED CUSTOMER
As excellent as usual! Thank you!
7/4/2021
Dorothy H. VERIFIED CUSTOMER
Very satisfied with response about where in the shop the car was.
The timely updates are much appreciated!
7/4/2021
Ying C. VERIFIED CUSTOMER
No tire and bulb available at the time for my vehicle, so I waited for another hour for nothing. You don’t check the inventory before suggesting customers to do service ?