Robin Ho is very knowledgeable, and provide great dependable service!
7/9/2021
Miguel R. VERIFIED CUSTOMER
Edgar explain the process very well excellent customer service will definitely be asking for him on my next visit
7/9/2021
Sabrina Y. VERIFIED CUSTOMER
Very good!
7/9/2021
Roy F. VERIFIED CUSTOMER
I have done business with Jim Palmer for about 20 years. If it wasn’t for Jim I would be with another auto dealer.
7/9/2021
Irma R. VERIFIED CUSTOMER
Profesional and great customer service!
7/9/2021
Shawn J. VERIFIED CUSTOMER
Everything at Longo is fabulous. Check in staff kind, Jennifer the service rep assigned to my car was wonderful, efficient and kept in touch. My car was washed and service was completed as requested. Thank you.
7/9/2021
Elisa H. VERIFIED CUSTOMER
The mechanic forgot to place rain sensor back on the windshield. However, Kelly took care of this issue immediately.
7/9/2021
John S. VERIFIED CUSTOMER
Very good
7/9/2021
QICHANG X. VERIFIED CUSTOMER
Thank you so much and have a great day
7/8/2021
Ray M. VERIFIED CUSTOMER
Good service. Not a long wait. Appreciate the loan of a car.
7/8/2021
Yan X. VERIFIED CUSTOMER
I hope that a Chinese person will help me with this service. Just like John Change and John Yang before. Thanks a lot!
7/8/2021
FAISAL A. VERIFIED CUSTOMER
The most professional service Dept I have seen.
That’s why I drive from Orange County to Longo.
I trust your advice
Thank you
7/8/2021
CHING C. VERIFIED CUSTOMER
Great
7/8/2021
HOVHANNES M. VERIFIED CUSTOMER
Edgar is always helpful and he always keeps me posted on the status of my vehicle. He is awesome!
7/8/2021
CRISPIN G. VERIFIED CUSTOMER
Satisfied with recent service of my car.Thanks to James palmer..
7/8/2021
Nguyen L. VERIFIED CUSTOMER
Good job done
7/8/2021
KATHRYN H. VERIFIED CUSTOMER
Rene was excellent. He made the appointment and was there guiding me with good knowledge of what was needed, timing of wait, options on timing of the recall n as a new client made me feel terrific being a Longo client. Thisp is our 3rd RX Lexus. He very experienced, knowledgeable, and had great refreshing people skills. I was in the Banking n brokerage business n recognize good talent now potential. Even checking out he continued his personalized service. U have a winner here for ur Longo Team. Look forward to my next service visit.
Joseph Hermosillo/ Kathryn Bravo to Rene
7/8/2021
LINDA R. VERIFIED CUSTOMER
Helpful, honest, efficient
7/8/2021
Ashley T. VERIFIED CUSTOMER
Wonderful service! I felt I was taken care of 100%.