A bit of a wait on intake but otherwise very good.
7/10/2021
Lisa H. VERIFIED CUSTOMER
Quick and efficient
7/10/2021
BERENICE E. VERIFIED CUSTOMER
David was incredible helpful throughout the entire process!
7/10/2021
KAREN L. VERIFIED CUSTOMER
Amazing follow up. There’s a reason I keep coming back !!
7/9/2021
Alejandro R. VERIFIED CUSTOMER
Very informal. Kept me updated. Great service
7/9/2021
SIOBHAN B. VERIFIED CUSTOMER
Ms. Martinez was great. She heard my questions, addressed my concerns and was able to partner with me on the resolutions to my car malfunctions.
She (and Tony) together made my trip to Longo a breeze.
7/9/2021
Bill S. VERIFIED CUSTOMER
Completely thorough and professional service. Everything went very smoothly.
7/9/2021
Brian D. VERIFIED CUSTOMER
Great customer service
7/9/2021
Kaho W. VERIFIED CUSTOMER
???????????
7/9/2021
Carmen H. VERIFIED CUSTOMER
Very professional
7/9/2021
Oscar B. VERIFIED CUSTOMER
You welcome
7/9/2021
Michel G. VERIFIED CUSTOMER
David always gives us superior service.
7/9/2021
Irene S. VERIFIED CUSTOMER
Thank you ,Edgar was very helpful
7/9/2021
PAUL O. VERIFIED CUSTOMER
Frank is my regular Service Advisor - he was on vacation this week. His associate Baou Ly did an excellent job in his absence.
7/9/2021
Noreen I. VERIFIED CUSTOMER
Robin is great!!!
7/9/2021
Tran D. VERIFIED CUSTOMER
It’s just in the morning when I checked in and waited 45 minutes to meet with the advisor although I have an appointment. Hope the waiting time will be better improvement. But after I met Beau Ly, he is quickly helped me for my car service and also order the Uber for my transportation. I am very satisfied Beau Ly’s service.
Thank you!
7/9/2021
Marcela G. VERIFIED CUSTOMER
Beau Ly is an absolute professional, he went above and beyond to help and accommodate me and provided me with incomparable customer relations service. Frankly, he has been the only Longo Lexus representative/employee who has made my experience with Longo Lexus tolerable/palatable. Had it not been for my encounter with Beau, I would not want to remain a loyal Longo Lexus client. My regards to Beau and many thanks!
7/9/2021
HANSON T. VERIFIED CUSTOMER
Great
7/9/2021
Lisa J. VERIFIED CUSTOMER
Everything went according to expectations with service and timing. The detail was exceptional. They buffed out some significant scratches that I was worried I would have to repaint later. I appreciate all the extra efforts!
7/9/2021
STEWART L. VERIFIED CUSTOMER
Thanks David , I Like and satisfaction you service, see you soon