Edgar kept me up to date with everything that needed to be done on my car. He was very pleasant and professional.
7/10/2018
Jose G. VERIFIED CUSTOMER
Julien is great and trustworthy, that is why I keep coming bacj to Longo
7/9/2018
Terry B. VERIFIED CUSTOMER
everything went fine.
7/9/2018
Richard K. VERIFIED CUSTOMER
I have a broken windshield caused by Longo Lexus
7/9/2018
Christine A. VERIFIED CUSTOMER
Man Wong has been our family service advisor for over 15 years. I drive from Santa Monica still to see him at Longo because the excellent service, professionalism, and kindness he has shown our entire family from day one continues until this day. The Atkinson family is grateful that Longo has such a wonderful employee.
7/9/2018
Kathy V. VERIFIED CUSTOMER
Always on top of our service. Pleasure working w/ Jennifer.
7/9/2018
Richard R. VERIFIED CUSTOMER
Excellent service within the expected time
7/9/2018
Rajinald T. VERIFIED CUSTOMER
Fast and good service as always.
7/9/2018
Elizabeth C. VERIFIED CUSTOMER
Robert was great and very helpful with my questions!
I will definitely request for him again when I return for my 30,000 major service.
I would like to mention that South bay Lexus is about a mile from my house but continue to go to Longo Lexus which is about 45 minutes away because of the best customer service, loaner car, computers, snacks, drinks which makes waiting for a couple for hours not too boring!
Beth Castelo
7/9/2018
Laura D. VERIFIED CUSTOMER
Was a nací experience thx
7/9/2018
HUIYU S. VERIFIED CUSTOMER
I wasn’t told clearly about where I should get my car after the maintenance is done and paper was signed. I felt so worried that I cannot find my carwhen I got out of the lounge unit I was helped by another staff.
7/9/2018
MARYCEL V. VERIFIED CUSTOMER
Frank was awesome he was very helpful. But the service attendant named Chris he wasnt accomodating and has an attitude.
7/9/2018
Shaleen P. VERIFIED CUSTOMER
Rene Reynosa was very courteous and informative. He mentioned my car would be ready in 2 hours and it was. I had a good experience.
7/9/2018
John W. VERIFIED CUSTOMER
We brought in 2 vehicles to service st the same time. Angelique was great about keeping us updated on the progress of the services. Also wanted to thank the staff that placed 2 stuff animal bears on the car seats. They were a hit with the twin daughters. ????????
7/9/2018
YONGJIN K. VERIFIED CUSTOMER
She did her job very well and service was okay
7/9/2018
Dan T. VERIFIED CUSTOMER
Julian was very helpful. He answered all my questions and kept me in the loop
7/9/2018
Ivan T. VERIFIED CUSTOMER
For car wash part. Provide car wash for client not clean at all, even worth than Toyota. I got a Toyota car service before with car wash too, it better better than Lexus .
7/9/2018
Eunice Yeong. VERIFIED CUSTOMER
None
7/8/2018
DAVE J. VERIFIED CUSTOMER
Francis Saldana was very professional and personable. He addressed all of my concerns and kept me up to date on the progress being made on my vehicle. Overall, a great experience and a job well done????????