Francis is very knowledgeable, professional, and friendly. We are looking foward for future visits.
7/13/2018
Jim L. VERIFIED CUSTOMER
Robin is the best! Always takes the time to discuss things brought to his attention concerning my vehicle as well as answering any questions or concerns I may have. I hope we never move too far from Longo Lexus, because there’s no way I’m taking our vehicles anywhere else!
Thank You!
-Jim L
7/13/2018
Chung A. VERIFIED CUSTOMER
Eric followed up with me every step of service progress and no need for me to call trying to find out what was going on with my car.
7/13/2018
Jeannie D. VERIFIED CUSTOMER
He’s very helpful and knowledgeable about the car, I drove all the way from OC because of his professionalism.
7/13/2018
Cynthia F. VERIFIED CUSTOMER
Excellent customer service
7/13/2018
Chris P. VERIFIED CUSTOMER
Jim is an excellent service rep.
7/13/2018
Deepak S. VERIFIED CUSTOMER
Car wash was barely done.
Everything else was fine
7/13/2018
Marissa G. VERIFIED CUSTOMER
Mr. Rene Reynoso, Lexus representative was professional, polite and insightful. I’m highly pleased with his attention and dedication to providing clear and precise information and recommendations for my vehicle. My wait at the dealer was quick as well! Thank you Mr. Reynoso.
Marissa G
7/13/2018
Mary K. VERIFIED CUSTOMER
Jennifer was very helpful and informative about the service requirement
7/13/2018
Diane H. VERIFIED CUSTOMER
Very respectful and helpful.
7/13/2018
Nancy Y. VERIFIED CUSTOMER
Friendly and reliable.
7/13/2018
Linda B. VERIFIED CUSTOMER
The great service began as soon as I rolled up to the service center. The valet was greeted me in a friendly manner and I could see he was alert and thereby doing his job well.
Eric was knowledgeable and professional. I am happy and impressed with all of your employees at Longo.
7/12/2018
Christine K. VERIFIED CUSTOMER
Eric help me everything that I need and take his time and explain us about the car. Thanks a lots Eric.
7/12/2018
Robert R. VERIFIED CUSTOMER
Very good service and knowledge regarding my concerns with my Lexus nx 300.
Robert.
7/12/2018
ERIC S. VERIFIED CUSTOMER
Took a long time but the job is done. One comment how come the oil change was not done. The warning light is on?
7/12/2018
Dino G. VERIFIED CUSTOMER
It’s always great working with Jim. Great customer service.
7/12/2018
Patricia T. VERIFIED CUSTOMER
Very much appreciate his honest feedback and professionalism during my encounter with him.
7/12/2018
Minnie G. VERIFIED CUSTOMER
This was my first experience with your maintenance service. I was impressed.
7/12/2018
Rosalind C. VERIFIED CUSTOMER
This service was for 30,000 miles . Man was very thorough in making sure was satisfied with the performance of my car . I liked that about him as I felt I could address any concerns I may have about my car. For 30,000 check up Man walked me through all of the check points for this service. He kept me abreast of the progress of service. Thank you for such great service and answering my concerns. I felt at ease and that my car is being well managed. Thanks Man for great excellent service.
7/12/2018
Nancy K. VERIFIED CUSTOMER
My old Lexus always run so well each time after
Service . Man Wong he is one of the best and honest auto consultant I trust .
I appreciate the best auto engineers always provide the excellent work .
Thank you all