edgar is an outstanding service advisor. he explains what is happening and why and provides the estimated costs and time to repair the vehicle. and crucially, he’s consistent in following up via phone, text, or email to ensure i’m fully informed of what’s happening with my vehicle.
8/23/2018
DENNIS J. VERIFIED CUSTOMER
Michael Eisenman is great!!
8/23/2018
Marcela P. VERIFIED CUSTOMER
It was very fast and excelente service
8/23/2018
Doreen Y. VERIFIED CUSTOMER
Francis has very good customer service and kept me updated on status of my vehicle.
8/23/2018
John M. VERIFIED CUSTOMER
Jennifer was great. Paperwork was ready. Easiest experience we have had. We would certainly ask for her again.
8/23/2018
Richard R. VERIFIED CUSTOMER
Robin is awesome ????. I was in and out in like no time at all. I appreciate that.
8/23/2018
STEPHANIE Z. VERIFIED CUSTOMER
Thank you Edgar for your excellent service! Really appreciate how accommodating you were to my schedule. Thanks a lot!
8/23/2018
Avel M. VERIFIED CUSTOMER
No comment. I am satisfied with the service..Thank you..
8/23/2018
Julio Y. VERIFIED CUSTOMER
I can proudly say that I was very well taken care by a professional Service Consultant. He took very good care of my intended visit to Longo Lexus - 15,000 miles service of my 2013:Lexus ES-350! Thank you.
8/23/2018
MARGARITA G. VERIFIED CUSTOMER
Thank you for fixing the sunroof in my car! I really appreciate it. I had gone to another dealership 3x and they would just clean it cause they said the drains were clogged, that’s all. And your techs were able to fix it on the first time cause you actually replaced parts. I am so happy with your service. Thank you thank you!!!
8/23/2018
Miriam H. VERIFIED CUSTOMER
Jennifer is always so pleasant and efficient. She makes visiting Longo a real joy. We are completely satisfied with the services provided by the mechanic as well as Jennifer.
8/23/2018
Ronald E. VERIFIED CUSTOMER
NA
8/23/2018
Angelina G. VERIFIED CUSTOMER
Kelly your amazing as usually. I never except anything less. Thank you for taking care of us and our car. God bless.
8/23/2018
Richard C. VERIFIED CUSTOMER
Man always provided excellent services!
8/23/2018
Jackie F. VERIFIED CUSTOMER
Thank you. I have always been pleased with the service and Robin was especially helpful.
8/23/2018
Eunice O. VERIFIED CUSTOMER
I would like to say thank you very mich for your team member’s service.
8/23/2018
Yan L. VERIFIED CUSTOMER
Thank you very much?
8/23/2018
Joanne K. VERIFIED CUSTOMER
John was definite a pleasure to work with. He provided really good customer service making sure to keep me posted on the status of my vehicle and answered all my questions to my satisfaction. I would definitely return again for future service needs. He made sure that all my questions were answered and made sure that I was happy with the service provided.