Mr. Chang provided excellent service for my routine 10,000 miles maintenance service. Many thanks to him and his team.
8/22/2018
Dana S. VERIFIED CUSTOMER
Thank you, Francis it's always a pleasure having you as my service advisor. Thank you again!
8/22/2018
Roosevelt R. VERIFIED CUSTOMER
Everything was perfect.
8/22/2018
Leanne R. VERIFIED CUSTOMER
Excellent service as always.
8/22/2018
Chung K. VERIFIED CUSTOMER
John Chang has always been great. As a customer I have many options to select where I would like my car services. I continue to choose Longo because of John and the services he provide. It’s how you take care of your customer that matter to me because the price of service is about the same everywhere else. Thank you John Chang.
8/22/2018
Hector S. VERIFIED CUSTOMER
As usual, Kelly Yang’s (service Dept) Customer service is phenomenal. He went above and beyond on servicing my IS in such short notice.
8/22/2018
ROBERT G. VERIFIED CUSTOMER
Kelly is great. Very efficient and clear on what needed to be done.
8/21/2018
Ismael G. VERIFIED CUSTOMER
David Parada has always been very professional and helpful with providing the best customer service.
Thank you David!
8/21/2018
Timothy M. VERIFIED CUSTOMER
Excellent & The Best Service Always Thank You
8/21/2018
Arlene K. VERIFIED CUSTOMER
I love working w/Francis. U r lucky to hav him. He is so
accommodating & super friendly - a great asset to the
Company. He's a keeper. Arlene K
8/21/2018
Carol C. VERIFIED CUSTOMER
My car was in and out in a very reasonable period of time. Daniel was very informative and took great care of me.
8/21/2018
Fortino A. VERIFIED CUSTOMER
Jennifer has been great every time I’ve come in for maintenance on my vehicle. She is always welcoming and very genuine. She makes my experience enjoyable and would recommend family/friends to Lexus Longo because of her.
8/21/2018
David E. VERIFIED CUSTOMER
Professional and straight to the point. I like that. Thanks, Mr. Wong! The rest of the staff did great as well.
8/21/2018
TAO Y. VERIFIED CUSTOMER
No car wash today
8/21/2018
Pao S. VERIFIED CUSTOMER
Very helpful and friendly person
8/21/2018
Anna S. VERIFIED CUSTOMER
Completely satisfied with Francis!
8/20/2018
MARISSA B. VERIFIED CUSTOMER
The car wash was horrible! Your team could take a lil more time
And effort in completing the wash. I am fully aware it is complementary, but when then so.
8/20/2018
Debra P. VERIFIED CUSTOMER
Everything went well. The wait was shorter than I expected. Thank you!