Always takes an interest in our vehicles as if it is her own.
8/23/2018
Paula B. VERIFIED CUSTOMER
Julien provided excellent service. He went above and beyond to assist me with my car problem. I hope I have him as my service advisor everytime.
8/23/2018
Serena W. VERIFIED CUSTOMER
Great
8/23/2018
Faith O. VERIFIED CUSTOMER
Man Wong is an excellent representative of your company. He takes very good care of me.
8/23/2018
Maryann T. VERIFIED CUSTOMER
I am satisfied with the service and communication that Edward Duran provided and will rate him a 10. I will follow up with Edward if any issues should arise with my sensor repair. Thank you.
8/23/2018
HONGBO P. VERIFIED CUSTOMER
John Chang was very helpful. Excellent customer service.
8/22/2018
Irene Q. VERIFIED CUSTOMER
Rene was very courteous and prompt with his attentiveness. However. When my husband called back to get more info on work that was recommended he was not as knowledgeable as we feel he should have been about work being recommended. Especially for a relatively big job. Other than that Lexus of course is always great with customer service and as I said he did his initial part of job very well. Thank u
8/22/2018
Wen H. VERIFIED CUSTOMER
Good service
8/22/2018
Catherine T. VERIFIED CUSTOMER
Excellent.
8/22/2018
Cecilia C. VERIFIED CUSTOMER
I was so impressed with not only the quality of customer care but the attention to all the small details, everything from making a car available to continue with my day to day activities and the routine updates. Thank you Longo I will definitely be back. I bought my car from a private party and never thought to come to the dealership for work thinking it would not only be expensive but a waste of time from my job. I was pleasantly surprised.
8/22/2018
Peter C. VERIFIED CUSTOMER
She was helpful, courteous, and knowledgeable
8/22/2018
GRACE Y. VERIFIED CUSTOMER
Excellent Service Advisor!!
8/22/2018
Liv J. VERIFIED CUSTOMER
I was very happy with the service I received and mr. Kelly Yang was very helpful. Excellent advice from mr Yang. He took time to explain what the service would entail. Very helpful.
8/22/2018
Marko M. VERIFIED CUSTOMER
Top service continues with the best service representative I have ever had the experience to work with! Thank you!
8/22/2018
Natalie B. VERIFIED CUSTOMER
I got my Lexus in Beverly Hills but I drive all the way to Longo Lexus because Julian Diaz takes great care of my family and I. Always satisfied! Thanks Julian!
8/22/2018
Sean P. VERIFIED CUSTOMER
The best service
8/22/2018
GREGGY S. VERIFIED CUSTOMER
Great service. Kelly always been honest advisor and make it ease service for my vehicle.