This was the second time I worked with Mr. Saldana and he was very helpful
8/24/2018
Gracie T. VERIFIED CUSTOMER
Rene was great he was very helpful.. Great Jon!!!
8/24/2018
Jun Z. VERIFIED CUSTOMER
excellent?
8/24/2018
Neil B. VERIFIED CUSTOMER
Kelly Yang and Longo Lexus exceeded my expectations once again. I recently purchased a L Certified 2015 Lexus RC350 F Sport from another Lexus dealership and I was concerned that the 161 point inspection wasn’t completed properly. Corporate Lexus paid for a new 161 point inspection and asked me which Lexus dealer I trusted most. I told them I trusted Kelly Yang and Longo Lexus the most. The car I got back literally looks and acts like a new car. Kelly Yang and Longo Lexus have my highest appreciation and recommendation. Kelly is a consummate professional and embodies everything I expect from Lexus. Thank you corporate Lexus, Longo Lexus and Kelly Yang. I’d rate my experience with Kelly 10+ out of 10. - Dr Neil B
8/24/2018
David O. VERIFIED CUSTOMER
Very knowledgeable consultant.
8/24/2018
Raymond C. VERIFIED CUSTOMER
Frank gave me an excellent customer services I would recommend my colleagues and friends to him for any future Lexus services
8/24/2018
Nikki N. VERIFIED CUSTOMER
David was very nice and always had a smile on his face. He made the process simple and easy. Btw, thank you for the waiting area drinks and snacks. It helps when you have to wait for the car service!
8/24/2018
Maye F. VERIFIED CUSTOMER
Jim Palmer always makes me feel like I am a member of the Longo family.
8/24/2018
LORENA R. VERIFIED CUSTOMER
Awesome
8/24/2018
WILLIAM T. VERIFIED CUSTOMER
Jennifer is very professional, friendly and accommodating. Thank you very much
8/24/2018
PAULA A. VERIFIED CUSTOMER
Mr Perez is always very friendly and helpful Thank you
8/24/2018
Bradford H. VERIFIED CUSTOMER
I have no desire to speak with my service rep
If someone else would like to contact me I would be happy to discuss the totally unacceptable experience I had picking up my car today
Another customer was just as frustrated/ irate ad I was
Good chance you lost several customers today
8/24/2018
Xavier L. VERIFIED CUSTOMER
It is great when people listen to you!
8/24/2018
Rosemary T. VERIFIED CUSTOMER
Good service
8/24/2018
Marlene M. VERIFIED CUSTOMER
Jim Palmer did a great job!
8/24/2018
ZOOT V. VERIFIED CUSTOMER
It was my first service since buying my car. It blew me away! So fast and attentive! Loved it!
8/24/2018
ROBERT L. VERIFIED CUSTOMER
Daniel was very professional and efficient. I also spent some time with TJ Butler. She was also fantastic walking me through various technology questions I had. Great dealership.
8/24/2018
RIZA A. VERIFIED CUSTOMER
Lack of communication with advisor.
8/24/2018
Henry N. VERIFIED CUSTOMER
Vehicle didn't get a car wash because the machine was down