He had great Customer service he went out of his way to help me I’m very satisfied with his service
9/29/2018
Alex F. VERIFIED CUSTOMER
Rene was friendly and kept me up to date. Car was serviced in a timely matter. Thank you
9/29/2018
EFFENDI N. VERIFIED CUSTOMER
Good service
9/29/2018
Dora H. VERIFIED CUSTOMER
He is ok
9/29/2018
John B. VERIFIED CUSTOMER
Great people great service
9/29/2018
Samantha C. VERIFIED CUSTOMER
John Chang is the only reason I go from LA to Longo. I’ve been with Longo a couple of years now and he gives the best customer service then any other establishment i’ve been to! Always appreciate John and how helpful he is!!
9/29/2018
JUI L. VERIFIED CUSTOMER
Even car is delay for to complete services, Madison very quick to help ask why is delay and want to provide me a car for over night. Very good service
9/28/2018
Zafer M. VERIFIED CUSTOMER
I was completely satisfied with Eric’s service, but i was puzzled when I picked up the car check engine light was on and Eric had to go back and get it fixed.
9/28/2018
LUIS A. VERIFIED CUSTOMER
Very friendly staff
9/28/2018
CHRISTIAN C. VERIFIED CUSTOMER
Top-notch service as always! The video picture messaging feature is very convenient. I only trust Longo with my vehicles, because you are the leader in the industry and the service department sets the bar on how service should be delivered! Thanks again!!
9/28/2018
Robert A. VERIFIED CUSTOMER
The work that was done was fast with no problems or complaints
9/28/2018
Shirley H. VERIFIED CUSTOMER
Thank you very much! I'm very pleased with the overall detail job.
9/28/2018
Heije Z. VERIFIED CUSTOMER
So professional and helpful
9/28/2018
MING M. VERIFIED CUSTOMER
I am very happy with Ho’ service and would come to him next time.
9/28/2018
Richard L. VERIFIED CUSTOMER
Great
9/28/2018
JAMES D. VERIFIED CUSTOMER
Had a problem with a sensor I didn’t know existed. They were able to find it and fix it.
9/28/2018
GEORGE T. VERIFIED CUSTOMER
Thanks good job
9/28/2018
ROSALYN L. VERIFIED CUSTOMER
No shuttle after 4 pm. I took Lyft after work back to Longo Lexus and paid $5.8 plus tip $1. I was told, “we don’t do tip.” And I was reimbursed for only $6 instead of $6.8. It would be great if customer can get reimbursed with total amount for transportation back Lexus after work, as long as the amount doesn’t exceed $15.
9/28/2018
Terry I. VERIFIED CUSTOMER
Outstanding customer service by Kelly and follow up calls were done everytime needed