Robin was helpful, considerate and attentive. Everything you expect from Lexus customer care, true customer service!
9/30/2018
Mindy Y. VERIFIED CUSTOMER
Jennifer Nam is an Asset to Longo Lexus.
9/30/2018
Erick T. VERIFIED CUSTOMER
Awesome!
9/30/2018
Ram M. VERIFIED CUSTOMER
Frank Larusso is very helpful and professional
9/30/2018
TEJINDER S. VERIFIED CUSTOMER
David Prada is the best
9/30/2018
MIRIAM H. VERIFIED CUSTOMER
Excelente service
9/30/2018
Kenny C. VERIFIED CUSTOMER
good
9/30/2018
LILIAN Z. VERIFIED CUSTOMER
Friendly and courteous service
9/30/2018
ADRIANA A. VERIFIED CUSTOMER
Julian's takes initiative and makes the customer feel at ease knowing he's going to get the job done. He's a people person. I appreciate his approach to service!
9/30/2018
Eduardo S. VERIFIED CUSTOMER
Jennifer was terrific, addressing all my concerns, especially a failing battery that required replacement. The wait was reasonable as well, and the overall service great. I really enjoy your remodeled facilities as well. Thank you.
9/30/2018
ASTRID S. VERIFIED CUSTOMER
Thank you
9/30/2018
Ceferina G. VERIFIED CUSTOMER
Very satisfied with everything especially the person assigned to assists me forgot his name very sorry but he is courteous , kind and very apologetic for the 5 minutes delayed . And the people outside they are all very nice , made sure that my car is finished on time as promised . Very well done overall . More than 5 ?? ????????
9/30/2018
DENISE M. VERIFIED CUSTOMER
James Palmer is and has always been professional, efficient and personable.
9/30/2018
Ralph S. VERIFIED CUSTOMER
Robin really came through.
Very satisfied.
9/30/2018
Batstone R. VERIFIED CUSTOMER
Professional and pleasant. Thank you.
9/30/2018
James W. VERIFIED CUSTOMER
Provided excellent service. Took care of the recall problem without difficulty Texted me to keep me updated on my service & when it would be ready You are fortunate to have him
9/30/2018
Irene T. VERIFIED CUSTOMER
Issue not resolved
9/30/2018
Leticia L. VERIFIED CUSTOMER
The service was conpleted in a timely manner and I appreciated that Edgar took the time to go explain and coordinate services for the next visit.